Carlson Wagonlit, Frosch fined for codeshare violations


The U.S. Department of Transportation has fined Carlson Wagonlit Travel and Frosch International for violating rules governing the disclosure of codeshare flights. 

Carlson issued a statement saying that it has worked closely with the DOT to implement procedures that ensure it will not happen again. It said that there had been no impact to the flight options offered to CWT travelers.

The amount of the fines was based on the specific circumstances of the individual cases.

Under codesharing, an airline sells seats on flights using its designator code, but the flights are operated by a separate airline. In this case, the DOT's Aviation Enforcement Office called a number of agents during January and February and inquired about booking certain flights. During these calls, the reservations agents for both companies failed to disclose that the flights were being operated under codeshare arrangements.

The agents identified only the name of the airline marketing the flight and not the name of airline operating the flight. This violated DOT rules requiring airlines and ticket agents to inform consumers if a flight is operated under a codeshare arrangement, as well as disclose the corporate name of the transporting airline and any other name under which the flight is offered to the public. 

Frosch's penalty was $65,000, but only has to pay half of the fine if the agency refrains from repeat violations for one year. CWT was assessed a $125,000 penalty but, like Frosch, must pay only half that amount if it doesn't commit the violation again within a year.

Follow Kate Rice on Twitter @krtravelweekly. 


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