Choice Hotels tightens cancellation policy


Choice Hotels has updated its cancellation policy, tightening some of its features.

For guests with existing reservations made prior to July 10, the policies that were in place at the time of booking apply. 

For new reservations made directly through Choice on or after July 10 for arrivals on or before Sept. 30, guests will be able to modify or cancel the reservation within 24 hours of the arrival date with no fees, however, changes are subject to availability and rate changes. 

Reservations made with pre-paid rates are again no longer cancelable, changeable or refundable. 

For new reservations made directly with Choice on or after July 10 for arrival on or after Oct. 1, the hotel's individual cancellation policy in place at the time of booking will apply.

Marriott International added back some restrictions when it updated its cancellation policy earlier this month. Hyatt Hotels Corp., on the other hand, extended its cancellation policy for direct bookings through July 31, 2021.

Source: Business Travel News


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