ARC named Laura Trentz its Travel Agent of the Year during its TravelConnect conference in Washington this week.
Trentz is the director of global support services at Orbitz Worldwide. She started her career in the industry with Braniff Airlines in 1989 and has been in senior management positions at Orbitz for almost 20 years. She has worked with ARC on its initiatives and committees and currently participates in its Debit Memo Working Group.
ARC also presented its Carrier Representative of the Year award to Eric Wiser, manager of distribution and sales services at Southwest Airlines.
Wiser started his career in 1984 with Muse Air as a reservations manager. He was hired by Southwest in 1987, and for the past 15 years has been a member of its finance team in distribution and sales services. He has served on ARC's Advisory Counsel and Joint Advisory Board.