ASTA asked the Transportation Department to investigate and remedy
what it called the airlines continuing failure to include fuel and
other surcharges in computer reservation system fare displays.
The added charges only appear only after the reservation is made
and prepared for ticketing, ASTA said.
Consequently, said ASTA president Joe Galloway, "By excluding
these self-imposed surcharges from fare displays, the airline
benefit by luring consumer with fares lower than actually available
The ASTA letter comes several days after the DOT notified the
airlines that they cannot list the surcharge separately in ads or
in CRSs, but must show it as part of the fare.
On Jan. 18, rising fuel cost spurred Continental to add a $10
one-way, $20 surcharge on domestic tickets. Several other airlines
including America West, American, Northwest, TWA and United