Couples Resorts, Jamaica appointed Pauline Abatemarco-Pigott to the newly created role of vice president, North American sales. Pigott has more than 25 years experience in hospitality sales and has worked on both sides of the equation as a buyer and seller of all-inclusive resort products in the Caribbean. She most recently served as vice president of sales for Sandals Resorts and prior to that spent a number of years with Travel Impressions. Pigott will lead a salesforce focused on expanding and refining travel agent programs and will also work closely with major tour operators, wholesalers and OTAs. Couples Resorts owns and operates four properties in Jamaica: Couples Tower Isle, Couples Sans Souci, Couples Swept Away and Couples Negril.
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Grace Bay Resorts named Robert Eastman director of the Private Villa
Collection and key accounts for its complete collection of boutique
luxury properties. Eastman brings nearly 30 years of experience in the
villa and vacation rental business to the newly created role. He is the
founder and was owner of Villas of Distinction prior to its sale to
World Travel Holdings and most recently worked for Onefinestay as head
of national accounts. Prior to that, Eastman was retained by American
Express to create a luxury villa division for its wholly owned
subsidiary Travel Impressions and its managed brand, American Express
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Cathay Pacific has appointed Patrick Mitchell vice president of marketing and sales, Americas. In the role, Mitchell will oversee the airline's marketing, sales, customer relations and revenue management efforts as it grows its U.S. route network. He'll be based out of Cathay Pacific's San Francisco office. Mitchell has more than 20 years of distribution and marketing experience and has worked at Club Med, Norwegian Cruise Lines and Royal Caribbean Cruises.
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Two recent appointments at the Antigua and Barbuda Tourism Authority are Lorraine Headley-Raeburn as chairperson of its board of directors and Dean Fenton as U.S. director of tourism. Headley-Raeburn, who will also serve as consultant to the tourism authority, has 25 years of experience in tourism across the region, including work with the Organization of Eastern Caribbean States and as director general of tourism for Antigua and Barbuda. Fenton will be responsible for the authority's operations in the U.S. He formerly served as sales and marketing manager for the authority.
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Terry Brennan has been named senior vice president of Travel Leaders Leisure, a unit of Travel Leaders Group that encompasses some of its cruise specialty agencies and leisure travel businesses. He was most recently the managing director of Travel Leaders Corporate. Brennan, who has been in the industry for 40-plus years, is also a former agency owner and has held senior management roles over the course of a 20-year stint in the airline industry.
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Amadeus has named Dietmar Fauser senior vice president of technology, platforms and engineering (TPE). He will also join the company's executive committee. Fauser was most recently the vice president of core platforms and middleware for TPE, where he helped outgoing senior vice president Wolfgang Krips build the new TPE organization.
He has also worked on Amadeus' cloud and technology platforms to improve system performance and responsiveness. He originally joined Amadeus in 1998 as a senior software engineer, and has held other roles, including directing the passenger name record division. He was named vice president of architecture, quality and governance in 2013.
Krips, who created the TPE division, will become senior vice president of corporate strategy. Krips joined Amadeus in 2013; he was previously vice president of global operations. He joined Amadeus from SAP, where he held a variety of senior management positions in development, IT and services.
Additionally, Alex Luzarraga has been named the lead of Amadeus' travel audience and destinations business. He was previously head of corporate strategy, and in that position, played a role in acquiring Newmarket, Navitaire and TravelClick.
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InterContinental Hotel Group's Kimpton Hotels & Restaurants has appointed Matthew Hurlburt as the brand's area director of operations for New York and Pennsylvania. Concurrently, Hurlburt will serve as general manager of the Kimpton Muse Hotel in Manhattan.
In the dual role, he will oversee a total of six Kimpton properties across both states while also supervising day-to-day operations and renovations at the Muse . Hurlburt, who has been with Kimpton since 2012, most recently served as area director of hotel operations for the Mid-Atlantic region, overseeing seven Kimpton properties throughout the Washington D.C. market.
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Louis de Joux
American Airlines has named Louis de Joux director of leisure sales and specialty channels. In his new role, de Joux will focus on strengthening American's sales presence with leisure travel agencies, tour operators, cruise companies and student travel companies.
De Joux previously served on American's Alliance and Partnerships team, where he led the company's effort with Japan Airlines and China Southern. He joined American in 2014.
Have an announcement you'd like to see included in Friends & Colleagues? Submit your stories and photos to Gerry Bourbeau, Travel Weekly deputy managing editor, at [email protected].