NEW YORK -- Norwegian Coastal Voyage introduced a niche cruise
certification program designed by industry consultant Marc Mancini
that is open to all IATA and Cruise Lines International Association
agents at no cost.
Certified Norwegian Coastal Voyage specialists receive a framed,
personalized certificate; three $50 bonus commission coupons
redeemable for the first three cabins booked on Norwegian Coastal
air-sea packages; 50% off published rates on a fam trip including
one companion, and consumer leads from clients in the agent's area
who contact the cruise line.
A 68-page workbook contains a description of niche cruises and
characteristics that distinguish a coastal voyage from mass-market
cruises; information on ships and destinations; frequently asked
questions, and tips on how to qualify clients and sell the voyage.
It also contains the certification test.
Materials can be obtained by calling (800) 666-2374 or by
visiting www.coastalvoyage.com, where agents can download the
workbook or can take the exam on line.