Norwegian Coastal offers free certification plan

NEW YORK -- Norwegian Coastal Voyage introduced a niche cruise certification program designed by industry consultant Marc Mancini that is open to all IATA and Cruise Lines International Association agents at no cost.

Certified Norwegian Coastal Voyage specialists receive a framed, personalized certificate; three $50 bonus commission coupons redeemable for the first three cabins booked on Norwegian Coastal air-sea packages; 50% off published rates on a fam trip including one companion, and consumer leads from clients in the agent's area who contact the cruise line.

A 68-page workbook contains a description of niche cruises and characteristics that distinguish a coastal voyage from mass-market cruises; information on ships and destinations; frequently asked questions, and tips on how to qualify clients and sell the voyage. It also contains the certification test.

Materials can be obtained by calling (800) 666-2374 or by visiting www.coastalvoyage.com, where agents can download the workbook or can take the exam on line.

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