Two weeks after processing the first Electronic Miscellaneous Document (EMD) for American Airlines, ARC has processed several additional EMD transactions through Sabre, on behalf of Air New Zealand and Frosch Travel.

EMDs allow agencies to process fees for items such as checked baggage or seat upgrades when tickets are purchased.

ARC processed its first EMD transaction in August, the sale of an American Airlines seat upgrade in coach on a flight from Dallas-Fort Worth to El Paso, Texas. The transaction occurred via American’s direct-connect technology provider, Farelogix.

ARC said the Air New Zealand EMD transactions were for checking a second bag.

ARC said that Sabre has worked closely with ARC to be prepared for EMD processing.

“EMD is a pivotal part of Sabre’s innovative and expanding merchandising capabilities, facilitating airlines’ ability to sell their products in different ways, while ensuring a transparent and efficient shopping experience for travel agencies and travelers,” Chris Kroeger, senior vice president of marketing for Sabre Travel Network, said in a statement.

“ARC and Air New Zealand have helped us deliver a breakthrough solution that ensures both travel agencies and airlines can seamlessly serve travelers. We look forward to working with ARC as more airlines take advantage of these revenue-accelerating capabilities.”

“With EMD in place, we will have the capability to shop by total price including ancillaries, to book a flight with ancillaries, and to fulfill and settle ancillaries through ARC using our normal workflow process,” stated Lara Leibman, executive vice president of Houston-based Frosch Travel. “We look forward to efficiently servicing our customers as more airlines introduce unbundled services.”


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