Amadeus urges IATA to redo resolution on airline distribution


Amadeus said that IATA “must revise Resolution 787,” the foundation standard for its New Distribution Capability (NDC), and rewrite it to match the language of a resolution IATA approved unanimously earlier this month at its Annual General Meeting in Cape Town, South Africa.

IATA says NDC would improve the ability of GDSs to display a wider range of airline offerings, such as checked-bag fees, premium economy seats and personalized offers.

However, GDSs and travel agencies have complained about the wording of Resolution 787 as submitted to the Department of Transportation (DOT) because it does not ensure backward compatibility with legacy systems, anonymous shopping and customer privacy.

The resolution passed in Cape Town addresses those concerns specifically. However, the wording of Resolution 787 itself has not yet been changed.

Amadeus last week praised the Cape Town resolution, the primary purpose of which was to reaffirm IATA’s commitment to NDC. Svend Leirvaag, vice president of industry affairs for Amadeus IT Group, said in a blog post that IATA's revised resolution language addressed "virtually all of the concerns raised by Amadeus in dialogue with IATA during the last year."

He added: "The new resolution addresses the key issues of backward compatibility, data ownership, the binding nature of Resolution 787 and privacy issues.”

Now Amadeus is pushing to get the new language into the resolution currently before the DOT.

“Only if this is followed through will we have the cross-industry collaboration required to deliver solutions that will bring value to the whole industry,” Amadeus said in a statement. “Amadeus will continue to work constructively with all stakeholders to hold IATA to the commitments it made at its Annual General Meeting.”

Amadeus’ call for a rewrite of Resolution 787 was similar to an earlier statement by Open Allies for Airfare Transparency, a group whose members include GDSs and travel agencies.

Open Allies said last week that IATA should rewrite and resubmit Resolution 787 to the DOT "so that it is consistent with promises recently adopted at IATA’s Annual General Meeting."

When asked about the call by agencies and GDSs to revise the original resolution that was submitted to the DOT, IATA spokesman Perry Flint said, “Because Resolution 787 is currently undergoing review before the U.S. Department of Transportation, it would be inappropriate for me to comment further on this question.”

Follow Kate Rice on Twitter @krtravelweekly. 


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