Expedia, Hotwire agree to pay $129M to settle fees lawsuits


In separate actions, Expedia and its Hotwire unit agreed to pay a total of nearly $129 million to settle two class action lawsuits stemming from the way they identify "taxes and fees" on their websites.

The proposed settlements, which are subject to court approval, would allow consumers to receive either cash or travel credits. Expedia and Hotwire continue to deny wrongdoing.

In the Expedia case, filed in Washington state, the company agreed to provide $123.4 million to consumers who booked standalone hotel rooms or hotels as part of vacation packages from Jan. 10, 2001, to June 11, 2008, and paid a "tax recovery charge" and "service fee" as part of the booking. Details are available at www.servicefeesettlement.com.  

The plaintiffs accused Expedia of unfair business practices and breach of contract in the way Expedia identified those fees.

Consumers in the Expedia settlement in Washington state can receive a cash settlement amounting to 30% of the service fees they paid, or opt to receive an Expedia settlement credit toward future travel worth 2.17 times that amount, which is equal to 65% of the service fees paid.

In the Hotwire case, in San Francisco, nearly $5.5 million will be made available to consumers who booked a standalone hotel room -- not part of a package -- and paid Hotwire "taxes and fees" or "taxes/fees" from Jan. 10, 2001, to May 2, 2005.

The plaintiffs alleged that Hotwire added charges to taxes and fees that were for things other than taxes and services rendered and that Hotwire took other steps to disguise the actual room cost.

Class members in the Hotwire case are eligible to receive a settlement of 25% of the service fees they paid or a settlement in HotDollar Credits amounting to 65% of the service fees paid. For more information, visit www.hoteltaxandfeesettlement.com.


From Our Partners

From Our Partners

2019 Celebrity Cruises Webinar December
Celebrity’s Eco-luxurious Journey’s in the Galapagos Are Back
Register Now
We Love Travel Advisors 2021
We Love Travel Advisors 2021 Guide
Read More
2021 Luxury Webinar
Luxury's Lead in Travel Comeback
Watch Now

JDS Travel News JDS Viewpoints JDS Africa/MI