Southwest pulls tickets off Travelocity.com

DALLAS -- Southwest Airlines will no longer offer its flights on Travelocity.com after the carrier couldn't confirm reservations some of its passengers had made on the Web site.

In 1994, Southwest negotiated an agreement with Sabre, Travelocity's parent, for basic listings in the CRS at discounted prices, but the distribution agreement for on-line bookings didn't pull from to Southwest's live inventory of seats, according to Beth Harbin, a spokeswoman for Southwest.

As a result, many passengers purchased tickets on Travelocity for Southwest flights that were already full.

Travelocity asked Southwest to honor the tickets of passengers who had booked flights its Web site, according to Al Comeaux, a Travelocity.com spokesman. The two sides mutually decided to end their relationship, Comeaux said.

Harbin said Southwest has no plans to start selling tickets on Expedia.com, or any other on-line travel agency, but rather will focus on it own site, Southwest.com.

Southwest sold 30% of its inventory on its Web site last year, but only about 1% of its tickets on Travelocity.com, Harbin said.

In other news, Southwest said it will add new daily nonstop and direct flights beginning this summer.

Beginning June 10, the airline will add three new daily nonstop flights between Phoenix and Orange County, and two new daily nonstop flights between Las Vegas and Orange County. The airline also will add one new daily direct flight between Orange County and Nashville.

Beginning July 5, Southwest will add one new daily nonstop flight between Phoenix and Chicago Midway; one new daily nonstop flight between Chicago Midway and Tampa Bay; one new daily nonstop flight between Portland and Phoenix; and one new daily nonstop flight between Phoenix and Tampa Bay.

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