Crowne Plaza hotel uses robot to deliver items to guests

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Crowne Plaza hotel uses robot to deliver items to guests

The Crowne Plaza San Jose-Silicon Valley in Milpitas, Calif., is using a robotic butler at the 304-room hotel.

The robot, named Dash, can bring guests snacks, toothbrushes and other small items. The three-foot robot travels at a “human walking pace” and uses its WiFi connection to navigate the hotel, call elevators and alert guests via a phone when it is at their door.

Based on testing at the Milpitas hotel, Crowne Plaza will determine whether to use the robot at other properties.

A robotic butler was put into service about 15 miles to the west at the Aloft Cupertino, where "Botlr" made its debut last August. Both Dash and Botlr were built by Savioke, which is based in nearby Santa Clara.

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