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Dow: United, we can do more for tourism

This year marks the 32nd recognition of National Travel and Tourism Week, providing an opportunity for all of us to consider how far we’ve come and how much we can achieve when we come together as an industry.... READ MORE

Sales tax on services: The next big thing?

As small businesses, travel agencies have to deal with a lot of different tax issues: federal and state income taxes, payroll taxes, even hotel and gross receipts taxes in some states. And if some state politicians get their way, agencies are going to have a whole new tax nightmare to deal with: sales taxes on the services they provide to their clients.... READ MORE

Predictions for 2013

Every January for the past 10 years, I have sent predictions to my clients about what I think will be happening in travel over the coming year. So far, my record is 74% accurate. Here's a sampling of what I think we'll see in 2013.... READ MORE

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