Sales tax on services: The next big thing?
As small businesses, travel agencies have to deal with a lot of different tax issues: federal and state income taxes, payroll taxes, even hotel and gross receipts taxes in some states. And if some state politicians get their way, agencies are going to have a whole new tax nightmare to deal with: sales taxes on the services they provide to their clients.... READ MORE
AA 'Direct Connect' is a walking corpse
Tech pundits like to label as "dead" things that merely are as good as dead, like American Airlines' Direct Connect initiative.... READ MORE
Selling the family travel market
The industry has just scratched the surface of family travel's rich opportunities.... READ MORE
Predictions for 2013
Every January for the past 10 years, I have sent predictions to my clients about what I think will be happening in travel over the coming year. So far, my record is 74% accurate. Here's a sampling of what I think we'll see in 2013.... READ MOREMore Articles