Travel Weekly's Readers Choice 2017

Travel Weekly proudly presents your winners, and all the nominees, of the 2017 Readers Choice Awards. This year’s winners were announced at the 15th annual Readers Choice Awards Gala at the Conrad New York on Dec. 14. Airlines, cruise lines, hotels and more competed in a total of 77 categories this year. Read the full list of winners below, or click on any of the supplier categories for descriptions of the finalists.
Winners
Meet the winners of the 2017 Readers Choice Awards
  • Airlines
  • Car Rental
  • Cruise lines and ships
  • Destinations
  • GDSs
  • Hotels
  • Insurance provider
  • Rail vacation
  • Resort worldwide
  • Theme park
  • Tour operator
  • Travel agent educational program
  • Travel agent loyalty program
Travel Weekly honors winners of 2017 awards

A list of the winners in the airline, car, hospitality, rail, GDS, agent education, tour, cruise, destination, travel insurance, loyalty program and theme park sectors....READ MORE


Recognition
Lifetime Achievement Award: Dan Sullivan honored

During the 2017 Readers Choice Awards gala held last month at the Conrad New York, Travel Weekly honored Collette CEO Dan Sullivan with a Lifetime Achievement Award....READ MORE


Tourism Cares Hearts of Travel Awards

Immediately preceding Travel Weekly's Readers Choice Awards gala at the Conrad New York, Tourism Cares held its Hearts of Travel Awards ceremony at the hotel to recognize "excellence in travel corporate...READ MORE


Honoring the 2017 Readers Choice Awards Winners
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Travel Weekly's Arnie Weissmann (third from right) with, from left, Martha Troncoza, Michael Weldon, Ana Parodi, Michele Saegesser, Erik De La Cruz and Michael Eng of Viking Cruises. Viking repeated its wins in the River Cruising and River Cruise Sales & Service categories.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Kirk Neal, Ken Tate, Adolfo Perez, Christine Duffy, Janet Wygert and Mike Julius of Carnival Cruise Line, which repeated its win in the Domestic category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Delta's Scott Jordan and Travel Weekly's Bob Sullivan.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Simon Newton-Smith of Virgin Atlantic, which repeated its win in the International category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Delta's Kristen Shovlin. The airline won Readers Choice Awards in the Domestic, Sales & Service and Overall categories.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Hertz Corp.'s Maurice Honor with Travel Weekly's Arnie Weissmann. Hertz won both the International and Domestic awards in the Car Rental category.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Vic Kerckhoff of United, which won for Global Network.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Vicki Freed of Royal Caribbean International, which won for Overall Cruise Line, Overall Individual Cruise Ship (for the Harmony of the Seas), Caribbean, Sales & Service and Entertainment.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Travel Weekly's Arnie Weissmann, center, with, from left, John Diulus, Vivian Ewart, Marie La Cava Keeling and Nathan Hickman of Norwegian, which won in the categories of Hawaii/Pacific and Family Experience.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Charles Dunwoody, Diana Guerin, Lucy Owen and Eva Jenner of Holland America Line, winner for World Cruise Itinerary and Private Island/Destination (for Half Moon Cay).<br /><br /><strong>Photo Credit: Lin Pernille</strong>Doug Seagle and Chris Austin of Seabourn, winner in the Under 1,000 Berths category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Carlos Garzon and Kate Otto of Regent Seven Seas Cruises, whose Seven Seas Explorer got the nod in the Luxury Ship category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Gary Murphy and Rudi Schreiner of AmaWaterways, whose AmaKristina was tapped as the top river cruise ship.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Christopher Cestari, Carmen Roig and Susan Robison of Crystal Cruises, which readers picked as the top luxury line.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Robyn Basso of the Hawaii Visitors and Convention Bureau. Hawaii has won the Readers Choice Award for U.S. State 14 years in a row.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Kelly Messina of the Las Vegas Convention and Visitors Authority. Las Vegas received its 13th Readers Choice Award in the category of U.S. City.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Dario Flota of the Riviera Maya tourism bureau and Travel Weekly's Bob Sullivan.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Alison Metcalfe of Tourism Ireland.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Julie Earle-Levine of Tourism Australia.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Cynthia Perry of Marriott International. The hotelier won in the categories of Domestic, Overall Hotel Group, Sales & Service and Hawaii/South Pacific, and its W Hotels Worldwide brand won in the Boutique category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Dennis Grunden of InterContinental Hotels Group, winner in the Asia category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Collette CEO Dan Sullivan was honored with the Lifetime Achievement Award.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Rachel McGee, Charles Mest, Janet Heinz, Scott Wiseman, Sam Combs, Erin McCarthy and Heather Hendrix of Travel Impressions.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Terri Burke of Avalon Waterways and Jennifer Halboth of Globus. Globus won for Escorted Sales & Service and Europe.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Barbara Windish of Apple Vacations, which won for Caribbean tour operator.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Jeremy Palmer and Joanne Gardner of Tauck and Travel Weekly's Bruce Shulman.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Marett Taylor and Keith Baron of Abercrombie & Kent, winner of Readers Choice Awards for Africa and Luxury.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Sally Jane Smith of TravelSmiths and Jack Richards and Chanda Vudmaska of Pleasant Holidays.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Christi Coachman, Nick Weir and Vicki Freed of Royal Caribbean International celebrate the cruise line's win in the Entertainment category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Celebrity Cruises' Dondra Ritzenthaler and Travel Weekly's Arnie Weissmann. Celebrity took home Readers Choice Awards in the categories of Europe, Premium and Cruise Ship: Premium (for the Celebrity Reflection).<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Anthony Viciana, Annmarie Laskaros and John Chernesky of Princess Cruises with travel agent Laurie Schiller.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Travel Weekly's Arnie Weissmann, second from right, with Sebastian Maureschal, Pauline Pigott and Nicole Barrett of Sandals, which won in the Caribbean and All-Inclusive categories.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Howard Tanenbaum, Andrea Wright, Kevin Froemming and Karen Callahan of Playa Hotels & Resorts, winner in the Mexico category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Jeff Bont, Inna Germanotta and Jonathan Hope of Rocky Mountaineer, winner for Rail Vacation.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Christine Barry and Maryellen Kline of Disney Destinations with Travel Weekly's Bob Sullivan.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Jennie Ho and Steve Diggelmann of Delta Vacations, winners in the Domestic Packaged and Packaged Overall categories.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Trafalgar's Melissa da Silva with Travel Weekly's Bruce Shulman. Trafalgar won in the categories of Domestic Escorted and International.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Kevin McCullough, Tracee Adams, John Van den Heuvel, Kelly Koehler, Dean Smith and Brennan Quesnele with Gogo Vacations, which got the nod for the Group Packaged category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Teri Boyd, Barbie Groves and Melissa Backus of the Mark Travel Corp. Readers picked Mark Travel's Funjet Vacations as 2017's top Mexico tour operator.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Alexis Romer of Marriott International Luxury Brands with Travel Weekly's Bruce Shulman. Marriott's Ritz-Carlton brand received two Readers Choice Awards: The Ritz-Carlton, Half Moon Bay took the award for Resort Worldwide, and the brand topped the Luxury Hotel category.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Robert Needs of Sabre, winner in the GDS category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Samuel Chamberlain of Hilton. Hilton won awards in the Europe and Upscale categories, while its Hampton Inn brand once again won in the Midpriced category.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Natasha Lee Soy of the Aruba Tourism Authority. Aruba won the Readers Choice Award for Caribbean destination.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Nikki Upshaw of Oceania Cruises, which scored its second Readers Choice Award for Cuisine.<br /><br /><strong>Photo Credit: Lin Pernille</strong>Jaclyn Leibl-Cote and Diana Ditto of Collette with Travel Weekly's Arnie Weissmann. Collette won top Canada tour operator.<br /><br /><strong>Photo Credit: Andrei Jackamets</strong>Tourism Cares recognized Jennifer Wilson-Buttigieg, Valerie Wilson and Kimberly Wilson Wetty as Personal Philanthropic Champions.<br /><br /><strong>Photo Credit: Radhika Chalasani</strong>Tourism Cares CEO Mike Rea speaks during the Hearts of Travel Awards ceremony.<br /><br /><strong>Photo Credit: Radhika Chalasani</strong>Collette was among three recipients of Tourism Cares' Legacy in Travel Philanthropy Award. From left: Lynne Kelly, Diana Ditto, Nicole Diebold, Paula Twidale, Dan Sullivan, Jaclyn Leibl-Cote, Courtney Iannuccilli, Jeff Roy and Christian Leibl-Cote.<br /><br /><strong>Photo Credit: Radhika Chalasani</strong>Tammy Burns and Nikki Padilla of Urban Adventures, Carolyn Cauceglia of Amadeus and David Naczycz of Urban Adventures. A division of Intrepid Travel, Urban Adventures received Tourism Cares' New Innovators Award.<br /><br /><strong>Photo Credit: Radhika Chalasani</strong>
Photo Credit: Radhika Chalasani">Tourism Cares honored Delta with a Legacy in Travel Philanthropy Award, citing its "tremendous commitment to community, a direct reflection of their culture and values." From left: Steve Diggelmann of Delta Vacations; Jim Magrath, Lauren Faucher and Norma Dean of Delta Air Lines; and Jennie Ho of Delta Vacations.<br /><br /><strong>Photo Credit: Radhika Chalasani</strong>
Ben Perlo, right, of G Adventures and Planeterra and Curtis Wilson of American Express. G Adventures and Planeterra were recognized with a Legacy in Travel Philanthropy Award for their $8 million in charitable contributions and the 50 in 5 campaign, aimed at creating 3,000 jobs for marginalized women, at-risk youth and indigenous populations.<br /><br /><strong>Photo Credit: Radhika Chalasani</strong>

Finalists
Airlines
  • Alaska Airlines
  • American Airlines
  • British Airways
  • Delta Air Lines
  • Emirates
  • Singapore Airlines
  • Southwest Airlines
  • United Airlines
  • Virgin Atlantic
Car rental
  • Alamo Rent a Car
  • Auto Europe
  • Avis Rent a Car
  • Budget Rent a Car
  • Enterprise Rent-A-Car
  • Hertz
  • National Car Rental
Cruise lines
  • AmaWaterways
  • American Queen Steamboat Co.
  • Avalon Waterways
  • Azamara Club Cruises
  • Carnival Cruise Line
  • Celebrity Cruises
  • Crystal Cruises
  • Cunard Line
  • Disney Cruise Line
  • Holland America Line
  • MSC Cruises
  • Norwegian Cruise Line
  • Oceania Cruises
  • Paul Gauguin Cruises
  • Princess Cruises
  • Regent Seven Seas Cruises
  • Royal Caribbean International
  • Scenic
  • Seabourn Cruise Line
  • Silversea Cruises
  • Tauck
  • Uniworld Boutique River Cruise Collection
  • Viking Ocean Cruises
  • Viking River Cruises
  • Windstar Cruises
Cruise ships
  • AmaKristina
  • Avalon Passion
  • Carnival Vista
  • Celebrity Reflection
  • Crystal Mozart
  • Crystal Serenity
  • Harmony of the Seas
  • Koningsdam
  • Majestic Princess
  • MSC Meraviglia
  • Norwegian Escape
  • Norwegian Joy
  • Queen Mary 2
  • Regal Princess
  • Riviera
  • Seabourn Encore
  • Seven Seas Explorer
  • Silver Muse
  • S.S. Joie de Vivre
  • Viking Longship Magni
Destinations: Africa
  • Botswana
  • Egypt
  • Kenya
  • Morocco
  • South Africa
  • Tanzania
Destinations: Asia/Pacific
  • Australia
  • China
  • Japan
  • Singapore
  • Tahiti
  • Thailand
Destinations: Canada
  • Banff
  • Montreal
  • Quebec City
  • Toronto
  • Vancouver
Destinations: Caribbean
  • Aruba
  • Barbados
  • Dominican Republic
  • Jamaica
  • St. Lucia
  • St. Thomas
Destinations: Central/South America
  • Argentina
  • Brazil
  • Chile
  • Costa Rica
  • Panama
  • Peru
Destinations: Europe
  • England
  • France
  • Germany
  • Ireland
  • Italy
  • Spain
Destinations: Hawaiian Islands
  • Island of Hawaii
  • Kauai
  • Lanai
  • Maui
  • Oahu
Destinations: Mexico
  • Cancun
  • Cozumel
  • Los Cabos
  • Puerto Vallarta/Riviera Nayarit
  • Riviera Maya
Destinations: U.S. cities
  • Las Vegas
  • New Orleans
  • New York
  • Orlando
  • San Diego
  • San Francisco
Destinations: U.S. states
  • Alaska
  • California
  • Colorado
  • Florida
  • Hawaii
  • New York
GDSs
  • Amadeus
  • Sabre
  • Travelport (Apollo, Galileo, Worldspan)
Hotels
  • AccorHotels
  • AMResorts
  • Autograph Collection
  • Best Western
  • Comfort Inn
  • Crowne Plaza
  • Fairfield Inn
  • Fairmont Hotels & Resorts
  • Four Seasons Hotels and Resorts
  • Hampton Inn
  • Hard Rock Hotels
  • Hilton
  • Holiday Inn
  • Hyatt Hotels & Resorts and Hyatt/Playa Resorts
  • Iberostar Hotels & Resorts
  • InterContinental Hotels Group
  • JW Marriott
  • Karisma Hotels & Resorts
  • Kimpton Hotels
  • Mandarin Oriental Hotel Group
  • Marriott International
  • Outrigger Hotels
  • Palace Resorts
  • Red Carnation Hotel Collection
  • Ritz-Carlton Hotels & Resorts
  • Riu Hotels & Resorts
  • Sandals Resorts
  • Secrets Resorts and Spas
  • Shangri-La Hotels & Resorts
  • St. Regis Hotels & Resorts
  • W Hotels Worldwide
  • Waldorf Astoria
  • Westin Hotels & Resorts
  • Wyndham Worldwide
  • Zoetry Wellness & Spa Resorts
Resorts worldwide
  • Fairmont Kea Lani
  • Four Seasons Resort Hualalai
  • One & Only Pamilla
  • Resort at Pelican Hill
  • Ritz-Carlton, Half Moon Bay
  • St. Regis Bora Bora
Insurance providers
  • Allianz Global Assistance
  • Aon Affinity Travel Practice
  • Generali Global Assistance
  • Travel Guard
  • Travel Insured International
Rail vacations
  • Amtrak Vacations/Yankee Holidays
  • Alaska Railroad
  • Rail Europe
  • Rocky Mountaineer
  • Via Rail Canada
Theme parks
  • Busch Gardens
  • Disneyland
  • SeaWorld
  • Six Flags
  • Universal Orlando Resort
  • Walt Disney World
Tour operators
  • AAT Kings
  • Abercrombie & Kent
  • Adventures by Disney
  • African Travel
  • Apple Vacations
  • Blue Sky Tours
  • CIE Tours
  • Classic Vacations
  • Collette
  • Contiki
  • Delta Vacations
  • Funjet Vacations
  • G Adventures
  • Globus
  • Gogo Vacations
  • Goway
  • Insight Vacations
  • Micato Safaris
  • Pleasant Holidays
  • Tauck
  • Trafalgar
  • Travel Impressions
  • United Vacations
Travel agent loyalty programs
  • AMResorts
  • Carnival Cruise Line
  • Celebrity Cruises
  • Funjet Vacations
  • Norwegian Cruise Line
  • Princess Cruises
Travel agent educational programs
  • Agent of Change, Mark Travel Corp.
  • Carnival Passport, Carnival Cruise Line
  • Five Star Academy, Celebrity Cruises
  • College of Knowledge, Disney
  • Delta Vacations University, Delta Vacations
  • NCL University, Norwegian Cruise Line
  • OneSource Academy, Princess Cruises