ATLANTA -- Trams
integrated AgentWares Trip Console, which agencies can use to
search for and book non-GDS inventory, into Trams ClientBase Plus
Live Connect, a CRM and back-office accounting system that
facilitates Web bookings.
What this means
is that ClientBase Plus Live Connect users can use Trip Console to
book flights from such carriers as JetBlue, Ryanair, Easyjet,
Spirit, AirTran, Air Canada, consolidators and other Internet
travel sellers and import the reservation details into ClientBase
Plus without having to manually process the
reservations.
ClientBase Plus
Live Connect -- the application is used at about 11,000 agency
locations -- is sort of a two-way street to the Web and
back.
Agency log-in and
client data get transferred to the supplier Web site for bookings,
and then reservation details get imported into the ClientBase Plus
database, enabling agencies to manage inventory and run reports on
both GDS and non-GDS bookings.
To contact
the reporter who wrote this article, send e-mail to Dennis Schaal
at [email protected].