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Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
Marriott plans to significantly expand footprint in Mexico
The company has 60 new properties in the region in store by the end of this decade, with more in the pipeline, aiming to add...
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Checking In columns
Creative ways for hotels to be kid-friendly
A London-based consultancy, known as Wanderland, is hoping to shake up the hospitality space with some innovative ideas for...
There's llama love at several resorts these days
Forget turndown service or pillow menus -- the hottest new hotel amenity has four legs and a reputation for spitting.
How two hoteliers got a social media boost from documenting inn-provements
There are few things social media loves more than a good makeover.
Sustainable down to the last grain of sand
Kurt Bjorkman, COO of the luxury California resort The Ranch at Laguna Beach, may be in the hospitality business, but as a...
Two Leading Hotels that keep it in the family
About 85% of properties in the Leading Hotels of the World portfolio are family-owned. Here are stories behind two of them.
Hotels have deep sleep covered
If 2022 and 2023 were the years that travelers sought to make up for lost time, then 2024 is perhaps the year jet-setters adopt...
A funny thing happened on the way to yoga
I've tried unusual wellness offerings, but I laughed at this one.
A taste of things to come from Hyatt
Hyatt is launching a chef-driven dinner series, Impression Makers Supper Club, at the Impression Moxche by Secrets, in Playa...
A funny thing happened on the way to check-in
What do improv comedy and hospitality have in common? At the Vendue, the two have plenty of overlap, thanks to an innovative...
Are we past the tipping point?
Without fail, nothing divides traveler opinion more dramatically than the topic of tipping.
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