USTOA CEO Terry Dale implored the industry to actively look for viable solutions to staffing shortages.USTOA CEO Terry Dale implored the industry to actively look for viable solutions to staffing shortages. Photo Credit: USTOA/Brad MeeseToursAt USTOA conference, lamenting staffing woes, seeking fixesTour operators expect to continue feeling the impact of global and industrywide staffing shortages in 2023, as challenges in attracting and retaining new hires seem likely to persist.
The DOT is considering a proposal to require airlines as well as third-party sellers of airline tickets, including travel advisors, to disclose extra fees upfront.
Government AffairsASTA's Eben Peck speaks for travel advisors at DOT airline fee-disclosure hearing
Virgin Voyages has taken delivery of the Resilient Lady, growing its fleet to three ships with another ship on the way next year.
CruiseVirgin Voyages takes delivery of the Resilient Lady
Wailea Beach on the island of Maui.
Hawaii TravelHawaii tourism marketing contract pulled back
Breeze started service in 2021.
AviationBreeze to add 22 routes in 2023
"We think we've got the best value proposition in coach, and I think corporate travel managers are beginning to notice that," said Ryan Green, Southwest's chief commercial officer.
AviationSouthwest likes the inroads it's made with business flyers

Today’s News

Hotel NewsMarriott to double Edition portfolio, add residencesThe expansion includes standard and extended-stay options, including the brand's first standalone Florida properties, dubbed Edition Residences, planned for 2026 and 2027.
AviationAir Canada will begin flights to JFK in MarchThe airline will offer twice-daily service between Toronto and JFK as well as daily flights from Montreal.
RetailCTM's 1000 Mile Travel Group plans U.S. expansionCorporate Travel Management's MTravel will be rebranded and integrated into 1000 MTG.
USA / CanadaUniversal is loading blaster attraction for Minion LandIllumination's Villain-Con Minion Blast is set to open at Universal Studios Florida in the summer.
AviationSustainable aviation fuel output tripled in 2022 -- but it's still smallTo meet industry goals, a ramp-up in sustainable aviation fuel will be needed. The airline industry has committed to reaching net zero carbon emissions by 2050.
RetailFox World Travel launches Hawaii specialty teamThe team consists of eight advisors who are all certified Hawaii experts.
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Our Voices

What's in a name? (ILTM edition)
From the Window SeatWhat's in a name? (ILTM edition)The daughter of the luxury travel king Bill Fischer and a second-career travel advisor walked the floors of the International Luxury Travel Market. It was a shared experience, but seen through very different eyes.
Don't fall for these GDS vendor scare tactics
Don't fall for these GDS vendor scare tacticsInstead of falling for these pressure tactics, you should consider turning the tables so that the pressure is on the vendor.
Travel marketing that caught my attention
Travel marketing that caught my attentionWe sellers could learn a lot from travel marketing campaigns like these.
"Awakening," seen here during the opening night performance, is performed twice nightly on Tuesdays through Sundays at the theater at Wynn Las Vegas.
With debut of 'Awakening,' a celebrated showman's dream becomes realityExecutive producer Bernie Yuman, the man behind Siegfried & Roy, on what went into putting together the latest extravaganza at the Wynn Las Vegas.

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Highlights

Frontier will only pay $1 million on its $2.2 million DOT fine because it made $222 million in refund payments to customers.
AviationAgents chased Covid-era air refunds. Many say DOT's fines aren't enoughASTA characterized the DOT's decision to fine six airlines a total of $7.25 million for failing to comply with refund requirements during the pandemic as a good start. But not all travel advisors believe it was adequate.
The Penrose Atrium, one of the spaces designed by Studio Dado on the Norwegian Prima.
Norwegian Prima's design in a class of its ownThe atrium is one the many places where the use of space, color and design on the Prima is an upgrade from previous Norwegian Cruise Line vessels.
During a private charter, the Vida Mia anchors at a great swimming spot with Diamond Head as the backdrop.
Luxury from bygone era on the Vida Mia yachtThe Vida Mia, a sleek, wood-hulled motoryacht, has a storied history, but it's now moored at the Ala Wai Small Boat Harbor for clients to enjoy.
B.B. King's Blues Club and Lincoln Center Stage theater onboard Holland America Line's Rotterdam.
Must-see spaces on the RotterdamRebecca Tobin writes: "In my brief tour around the Rotterdam, I picked out a few familiar sights that I appreciated as well as -- literally -- some new notes."

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