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Flight delays are down, but refund complaints are up. Way up.

The unclogged skies of the pandemic have led to improved on-time performance by major U.S. airlines. Photo Credit: Shutterstock Aviation Flight delays are down, but refund complaints are up. Way up.During July, the DOT received 10,257 complaints about refunds, compared with just 187 the previous July.

Caribbean Travel Iberostar launches initiative to cover Covid costsIts Travel at Ease initiative is a complimentary program for guests at its resorts in the Dominican Republic, Jamaica, Mexico and Brazil.

Retail Travel Planners rewards top suppliers with Elite, Platinum designationsThe new tiered structure recognizes preferred suppliers that best support the host agency’s advisors.

Retail Evolving Liberty Travel unveils new logoThe design evokes the New York roots of the company, which is shifting from brick-and-mortar locations to a home-based model.

An Airstream trailer, one of the more popular ways to take domestic travel on the road.

The Folo

The Folo podcast, episode 11: RV travel speeds upWe delve into one of the hottest trends: Domestic trips via recreational vehicles.

Tours

How travel experiences have changed -- and changed again -- during CovidThe pandemic has forced travel companies to rethink, and rethink, and rethink their products. Will any of these pivots stick?

The Folo by Travel Weekly podcast

The Folo podcast, episode 11: RV travel speeds up

The Folo, episode 10: Black voices in travel, part 2

The Folo, episode 9: Black voices in travel

Forums

Forum Letters: Readers offer some 'reality checks' of their ownDefending advisors and setting the record straight.

Bruce Nierenberg on the Healthy Sail Panel proposal to the CDC: A very good startAnd I think Carnival and MSC should get behind it.

Safari operator Craig Beal on worthwhile hassles: Travel in the time of CovidA Kenya trip shows why quick thinking will be critical in future travel planning.

Jenn Lee: Travel advisors' dirty little secretHow is it that success in booking travel has driven agents to shaming their fellow agents?

On The Record Four Seasons Resorts' Christian Clerc on the luxe market and Covid-era expansion

From Our Partners

United Airlines is opening up Florida in a big way this winter!

Discover all the new ways United can fly your customers to Florida nonstop this winter.

Guide to Wellness

Discover some of the wellness travel industry’s best options for nourishing your clients’ minds, bodies and spirits on their...

Florida PLUS

Join Travel Weekly, TravelAge West, leading travel destinations throughout the state of Florida, Universal Orlando® Resort and...

The Right Rental for All Occasions

Enterprise is in your neighborhood. Business pros love National’s speed and perks. Alamo has the deals family vacationers love.

The Return of International Travel | Enterprise & National Offer a European Perspective

Get a European perspective on the impact of the global pandemic from Enterprise leaders during a panel discussion that covers...

Western States Virtual Expo

The Western States Virtual Expo will connect travel advisors with partners representing the best of the west.

Watch Now

Covid news from other Northstar sitesSee More

Tripadvisor, OTA Insight partner to boost hotel data intelligence

Phocuswright Conference 2020 Preview: It's a period of reckoning for hotels

VIDEO: Travelport CEO Greg Webb on recovery and reality of NDC

LIVE BLOG: Coronavirus and the travel industry - impact and recovery

VIDEO: Why payments are critical to travel's recovery

Knowing your guest is no longer a luxury

By Nov. 1, Costa Rica Will Allow Entry to All International Visitors Without a COVID-19 Test

WEBINAR REPLAY! 10 traveler trends for 2021 planning (hint: 5 are not COVID-related)

Latest on the coronavirus

Coronavirus: Ongoing coverageAccess Travel Weekly's coverage of the coronavirus and its impact on global travel.

A university tracks the virusClick here to access coronavirus information updated in real time by Johns Hopkins University, tabulating numbers of cases and deaths using aggregated data from four governmental organizations.

Map of coronavirus travel restrictionsAn interactive map created by IATA shows detailed information about travel restrictions around the world put in place during the coronavirus pandemic.

Updated: The latest Caribbean travel protocols for U.S. visitors and mapCaribbean islands have put protocols in place for travelers. Our map and report provides details on each country's entry requirements for U.S. visitors. Updated Oct. 27.

Coronavirus: Ongoing coverageAccess Travel Weekly's coverage of the coronavirus and its impact on global travel.

Map of coronavirus travel restrictionsAn interactive map created by IATA shows detailed information about travel restrictions around the world put in place during the coronavirus pandemic.

Cover StoriesSee MorePrevious Next

Selling sanitation: Companies are marketing upgraded cleaningTravel companies have entered into high-profile partnerships to upgrade and fine-tune their cleaning protocols — and they want you to know it.

How travel experiences have changed -- and changed again -- during CovidThe pandemic has forced travel companies to rethink, and rethink, and rethink their products. Will any of these pivots stick?

How to travel on a budget during the pandemicThe wealthy can fly and stay private. But price-sensitive travelers are also finding options for isolation-inclusive travel.

DispatchSee More

Exploring off-the-beaten-path places in Central and Northern PortugalMy first Covid-era spa treatment and a private, late-night visit to view Paleolithic rock drawings were just two of the unforgettable experiences as I wrapped up my two-week trek.

Alone time in Portugal's Alentejo regionThe vast and sparsely populated region north of the Algarve seemed even more desolate during my recent visit.

The Algarve, and adjusting to travel's New NormalDisposable masks and hand sanitizer as a hotel welcome gift. Room service dinner in a paper bag. Yes, this is travel in the age of Covid, all right.

Luxury ExperienceMore Luxury Experience

Celebrity Cruises All-Inclusive Galapagos VacationDiscover the Galapagos Islands, a destination full of rugged beauty and evolutionary wonder. With the arrival of the...

JourneseServing travelers for more than 40 years, Journese℠ is a boutique travel provider offering customized vacations to more than 60...

Travel ImpressionsYour success is our destination. Our tagline says it all, a nod to a proud 45-year-old tradition of putting relationships...

Celebrity Cruises All-Inclusive Galapagos VacationDiscover the Galapagos Islands, a destination full of rugged beauty and evolutionary wonder. With the arrival of the...

JourneseServing travelers for more than 40 years, Journese℠ is a boutique travel provider offering customized vacations to more than 60...

Travel ImpressionsYour success is our destination. Our tagline says it all, a nod to a proud 45-year-old tradition of putting relationships...

Photos and VideosSee More

What's New, What's Hot: October 2020|Oct 05, 2020

What's New, What's Hot is Travel Weekly's look at useful and fun travel gadgets, edited by Joe Rosen. First up, the Incase Commuter Backpack. One of a limited line of products designed to help ease the strain of carrying a laptop for business or business travel, the line includes a computer sleeve an accessory organizer and a laptop-carrying backpack.