Northstar Travel Group’s Ken Shapiro sits down with Nicole Brown, Senior Manager, Partner Marketing – Romance & Business Development for RIU Hotels & Resorts, for a look at what's driving the brand's next chapter. Brown breaks down RIU's recent renovations
and how they're reshaping the guest experience beyond just refreshed rooms, the design thinking and story behind the redesigns, and the new properties coming online in Mexico. She also details how RIU's BDM support model has evolved to better serve
host agencies and their advisors — and shares the one message she wants every travel advisor to walk away with.
Find additional insights and offerings from RIU Hotels & Resorts here.
