Technology

Nadia "Sparkle" Henry

An enlightening hallway conversationA chance encounter led me to Toggle, a platform that can help agency owners and advisors better understand and grow their...

Tripadvisor has agreed to sell TheFork, which provides reservation and restaurant management capabilities for more than 50,000 restaurants in Europe.

Tripadvisor to sell TheFork to American Express for $700MAmerican Express said the acquisition will enable it to grow its dining offering in Europe.

Tern said its agentic AI tools are live for all advisors. The price varies according to an advisor's usage tier.

Tern launches AI tools for travel advisorsThe tech platform has built an AI assistant that can read an advisor's inbox and flag what needs attention, build cruise...

In January, American launched free WiFi for members of its loyalty program.

American Airlines chooses Starlink for satellite WiFiStarting early next year, American plans to install Starlink on more than 500 narrowbody aircraft, including new Airbus...

How Long Lake plans to revolutionize corporate travel with AI

How Long Lake plans to revolutionize corporate travel with AILong Lake Management's agreement to acquire American Express Global Business Travel came together rather quickly. Once the deal...

High look-to-book ratios (hundreds of thousands-to-1 in some cases) are a multipronged problem for airlines.

NDC platform is working to optimize airfare searchesAI and NDC technology have fueled an exponential spike in the number of flight queries airlines receive compared to actual...

Onyx data enables advisors to benchmark hotel commission payments

Onyx data enables advisors to benchmark hotel commission paymentsHow quickly are you getting commissions from your hotel partners? If it's taking longer than 39 days, that's longer than...

Bilt made an investment in travel advisors in March, when it acquired commission-management platform Sion for $30 million.

Bilt sees travel advisors as part of its futureBilt, a loyalty program that lets members earn reward points on rent and mortgage payments, is building a technology platform...

How TMCs are leveraging Sabre's agentic AI solutions

How TMCs are leveraging Sabre's agentic AI solutionsTMCs are among 30-plus customers of a pilot program focused on two broad areas: productivity and customer satisfaction.

Amex GBT CEO Paul Abbott: Long Lake deal will boost AI innovation

Amex GBT CEO Paul Abbott: Long Lake deal will boost AI innovationIn an interview, Abbott said Long Lake Management's acquisition of the TMC should fuel projects that corporate clients have...

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