High expectations at CHA Marketplace: Travel Weekly

SAN JUAN -- Delegates to Caribbean Marketplace 2003, the annual conference sponsored by the Caribbean Hotel Association linking suppliers with buyers, are more optimistic than a year ago at the state of the tourism industry.

Many hoteliers reported January bookings above initial expectations, and some expect sellout weeks in February, which is traditionally the high point of the winter season.

All bets are off, however, if the U.S. and Iraq go to war.

Rich Cortese, Wyndham Hotels & Resorts' area director of operations in the Caribbean, spoke for other delegates regarding the threat of war when he said most hoteliers had formulated no game plan in the event of war. "We just hope it will be quick, over fast and have few casualties," he said.

Despite the possible threat of war, buyers and suppliers huddled over appointment books and contract papers, drawing up package plans and charter schedules for summer 2003 and beyond.

Rafael Subervi Bonilla, tourism minister for the Dominican Republic, in fact, was so busy at the Dominican Republic booth booking charters and helping fill the country's 54,000 hotel rooms that he missed out on lunch.

Apparently, Bonilla did not mind. The phenomenon of the Dominican Republic's success in courting tourists in recent months more than made up for the lost chicken-and-peas meal.

Bonilla said that Punta Cana was "exceeding all expectations for visitors. We have signed charter agreements with many operators for additional flights from U.S. gateways into Punta Cana this summer and next fall."

Highlights from Caribbean Marketplace 2003 include:

• St. Kitts Marriott Royal Resort plans a soft opening of 200 of its 471 rooms on Feb. 22 with a full opening following in May.

Seven holes of the 18-hole golf course will open next month as well, along with three of eight restaurants. The 30,000-square-foot Royal Beach Casino also will open in February with 403 slot machines and 37 gaming tables.

Introductory nightly rates at the resort, in effect through Dec. 15, start at $99 per room, double.

• Other Marriott news includes the opening of the first Courtyard by Marriott in Santo Domingo, Dominican Republic, in July and another in Trinidad within 24 months.

Also, the 260-room Courtyard by Marriott Isla Verde Beach Resort, formerly the Holiday Inn Crowne Plaza, opened Jan. 7 after a four-year closure. A four-month renovation and conversion project featured a "total redo of the property," according to Luis R. Rivera, general manager.

Target markets are business and leisure groups. Meetings space "is too limited" to appeal to the corporate and group market, Rivera said. To appeal to families, each room offers a VCR/DVD player and mini-refrigerator. A video rental store will open in the lobby by the end of the month. Other facilities include a lobby casino, ice cream parlor, lobby lounge and two restaurants.

The beachfront resort, five minutes from Luis Munoz Marin International Airport, pays 20% commission through April 30 on introductory rates of $195 per room, double, including buffet breakfast.

The resort is listed on Marriott's Web site, at www.marriott.com, although it will maintain its own site at www.sjcourtyard.com shortly.

• Wyndham said first quarter results for its Puerto Rico properties would show business up 33% over last year and 20% over 2000.

The hotel firm is now the largest owner/operator in the Caribbean with a room inventory of more than 4,400 rooms in Puerto Rico alone and a total of 11 resorts on six islands.

Wyndham spent more than $20 million on renovations in the past six months, signed up the millionth member of its Wyndham By Request brand loyalty program and plans to launch a pro-active travel agent incentive program later this winter.

• The Dominican Republic will shortly launch a $20 million advertising and promotional campaign in the U.S., targeting the destination's attractions, infrastructure, variety of resorts, sports and ease of access.

• Joey Issa, executive vice president of SuperClubs, said that 2002 "had been a long and tumultuous year, but this year promises better results." The firm's new Breezes Punta Cana Beach Resort, Spa & Casino, which opened in December in the Dominican Republic, is sold out through February.

Its Breezes Puerto Plata Beach Resort & Spa, which opened this month in the Dominican Republic, also is off to a running start. "Business is phenomenally good," Issa said.

Meanwhile, SuperClubs will open two new resort properties in Cuba this year and next, the 307-room Breezes Cayo Coco this year and the 430-room Grand Lido Veradaro in July 2004.

In addition, the firm plans to start construction late next year on a Breezes resort in St. Kitts, with an opening projected for 2006.

Issa said "cold weather up North and pent up demand for travel" is pushing bookings this winter. We will not have to discount as much as we have in the past."

• SuperClubs' cruise promotion, launched in December, offers one night free at any SuperClubs' resort with proof of a cruise taken within the past 12 months.

Issa said the promotion's tagline of "SuperClubs Cruise 02 03, Try SuperClubs 4 Free" will appear in key U.S. newspapers and publications this month.

Coral by Hilton inclusive brand to debut Feb. 1

By Gay Nagle Myers

SAN JUAN -- Hilton Caribbean, a division of Hilton International, and Dominican Republic-based Coral Hotels and Resorts (CHR), will launch their inclusive Coral by Hilton brand Feb. 1 with four properties in the Dominican Republic operated by Coral Hotels and Resorts.

Late last year, CHR tapped Hilton Caribbean to assume the sales and marketing efforts for its properties, which will continue to be marketed by CHR.

The launch not only represents Hilton Caribbean's entree into the inclusive resort market but also marks Hilton International as the first major worldwide hotel company to create an inclusive brand.

Hilton Caribbean currently has eight hotels and resorts in the Caribbean with two more under way in Barbados and Haiti.

Danny Hughes, vice president of operations for Hilton Caribbean, said "as Hilton expanded within the Caribbean, we knew that we needed a presence in the inclusive market. That market always figured prominently in our growth plans.

"The addition of this portfolio of resorts and the launch of the Coral by Hilton flag is a joint venture that will create a new standard in the inclusive market."

Simon Suarez, executive vice president of CHR, said, "We spent years refining our product to prepare our company for growth. Hilton's strong Caribbean presence, marketing power and service standards will lead to expansion of Coral by Hilton throughout the Caribbean."

The CHR inclusive resorts in the Dominican Republic, which now operate under the Coral by Hilton name, are: Coral Canoa Beach Resort & Spa, Bayahibe, La Romana; Coral Costa Caribe Beach Resort & Casino, Juan Dolio; Coral Hamaca Beach Resort & Casino, Boca Chica; and Coral Marien Beach Resort & Spa, Puerto Plata. Also included is the new Guavaberry Golf & Country Club in Juan Dolio.

For information, call CHR at (800) 847-0291. Reservations can be made after Feb. 1 through www.hiltoncaribbean.com or www.coralhotels.com.

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