Room Key: The Ritz-Carlton, San Francisco
Address: 600 Stockton St., San Francisco 94108
Reservations: (800) 241-3333
Phone: (415) 296-7465
Fax: (415) 291-0288
Sales e-mail:[email protected]
Web:www.ritzcarlton.com
General Manager: Ed Mady
Rooms/Suites: 275/61
Rates: $425 to $8,000
Facilities: Two restaurants; two bars; fitness center and spa; Club Level rooms; business lounge; business center; gift shop; car rental desk
Amenities: Wireless Internet; 32-inch LCD flat-screen TVs (two or more in suites); DVD/CD players; iPod dock (suites only); laptop safes; "rain" showerheads; 400- or 1,000-thread-count linens; Bulgari toiletries; coffee/tea facilities; twice-daily maid service
Commission: 10%
The Ritz-Carlton, San Francisco put the
finishing touches on a $12.5 million renovation that included the
conversion of more than a dozen rooms into suites.
The hotel, which
opened 15 years ago in a landmark building on Nob Hill that
previously had housed an insurance company, converted 17 of its
500-square-foot rooms into suites by adding seating areas during
the renovation. The total number of suites at the hotel rose from
42 to 61 as a result of the conversion.
The renovation of
each of the 336 rooms, including 59 suites and two presidential
suites, at the Ritz-Carlton, San Francisco was top-to-bottom,
including new carpeting, wall coverings and furniture.
"We wanted to
keep the traditional European feel that customers expect from us,
but we wanted the rooms brighter with lighter colors," said Angela
Jackson, the hotel's director of public relations.
Upscale amenities
Guest rooms are
now decorated in pale yellows and taupe, while suites feature soft
blue and gold. Furniture, meanwhile, is in rich hues of walnut,
mahogany and rosewood with inlaid patterns.
The hotel
installed 32-inch high-definition, flat-panel TVs with dual
speakers along with DVD/CD players in all rooms, added finer linens
on bed and provided wireless Internet access throughout the hotel.
Club Level suites have a second flat-panel TVs in bathrooms.
Executive suites also have iPod docking stations.
The new
flat-panel TVs allowed interior designers to do away with armoires
that previously housed televisions, giving the redecorated rooms a
more open and spacious look, said Ed Mady, vice president and area
general manager at the Ritz-Carlton, San Francisco.
The addition of
the flat-screen
TVs, fine linens and wireless
Internet were a result of research of frequent business travelers
conducted by a market research firm on behalf of the
hotel.
"Those were the
top three items that people [who were surveyed] said they wanted,"
said Jackson.
The new bedding
consists of 400-thread-count, 100% combed-cotton Frette linens.
There are also "rain" showerheads and in-room gourmet coffeemakers,
another item topping guests' wish lists.
"This was
something that surprised us," said Jackson. "We thought the
Ritz-Carlton guest would like to call and have their coffee brought
[to the room] but they prefer the convenience of making their
own."
In the hotel's
two presidential suites there is even more luxurious bedding, in
the form of 1,000-thread-count Frette linens. Those two suites also
includes a second high-definition, flat-panel TV above the bathtub
and a high-end, 10-speaker stereo system.
The larger of the
two presidential suites comprises 2,800 square feet plus a
1,200-square-foot balcony with views of San Francisco's Financial
District.
Just business
The suite
includes two bedrooms and sells for $8,000 a night, the
second-priciest suite in the city (the Fairmont Hotel's
Presidential Suite is the largest and most expensive in the city,
at 6,000 square feet and $15,000 a night).
The renovation
brought other new features to the Ritz-Carlton, San
Francisco.
A new business
lounge is located on the Club Level, offering guests on that level
24-hour wireless Internet access at two workstations with printers
and a comfortable space to watch TV on yet another 32-inch,
high-definition, flat-panel unit.
The hotel also
expanded its business center for all guests, located on the third
level of the hotel. It features workstations with computers and
printers, wireless Internet access, copy and fax machines and a
support staff Mondays through Fridays from 7 a.m. to 4 p.m. The
center is accessible via room key 24 hours a day, seven days a
week.
To contact reporter Laura Del Rosso, send e-mail to [email protected].