HOLLYWOOD, Fla. -- In a departure from the series of recent
cancellation policy revisions by many cruise lines and hoteliers,
SuperClubs said it revised its cancellation policy -- and it will
come to the fore only if a war with Iraq breaks out or a terrorist
incident occurs in North America.
Under its revised standard cancellation policy, SuperClubs will
allow clients at any time prior to travel to postpone and
reschedule their travels for up to 12 months without incurring a
$250 per person cancellation fee.
The policy applies at SuperClubs' 12 resorts in Jamaica, the
Bahamas, Curacao, the Dominican Republic and Brazil.
Agents' commissions are protected; agents will collect their
commission after the client travels.
"We felt a need to recognize the obvious concerns among travel
agents and travelers. Agents can reassure their clients that their
travel plans are safe in these uncertain times," said John J. Issa,
SuperClubs' standard policy requires 21 days' advance notice to
cancel; if a cancellation occurs less than 21 days before travels,
a $250 per person cancellation fee is charged.