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Knowing where there isGeography knowledge is an underappreciated agent skill.

A partnership we can build onJonathan Tisch of Loews and U.S. Travel presents his views on taking advantage of private-public partnerships.

Survey should be protected from sequesterU.S. Travel's Rossi Ralenkotter on saving the Survey of International Air Travelers.

Sales tax on services: The next big thing?As small businesses, travel agencies have to deal with a lot of different tax issues: federal and state income taxes, payroll...

AA 'Direct Connect' is a walking corpseTech pundits like to label as "dead" things that merely are as good as dead, like American Airlines' Direct Connect initiative.

Selling the family travel marketThe industry has just scratched the surface of family travel's rich opportunities.

Predictions for 2013Every January for the past 10 years, I have sent predictions to my clients about what I think will be happening in travel over...

Monitoring regulatory burdens and risksEben Peck details some of the federal statutes and regulations directly impacting travel agents.

IATA's NDC: Closing the gapIATA's New Distribution Capability has received a lot of attention recently. It should. This represents a unique opportunity to...

Travel issues in the lame-duck CongressEben Peck describes a number of pressing public policy issues the lame-duck Congress must deal with that will affect travel.

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