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A court case with implications for host agencies
A case in San Franciso may change whether a host is responsible for an IC's deceptive acts.
The wisdom of Jackie Friedman
Friedman's 42 years in the industry left her with quite a bit of wisdom to impart on those coming up.
Like the ship-within-a-ship concept? You might love river cruising
I had a fantastic cruise to Alaska in MSC's Yacht Club, and in terms of size and amenities it was very similar to what I have...
Tourism industry taking a stand in U.S.-Canada feud
In response to President Trump's latest provocations, some hotel players are speaking out in a tone that feels more direct than...
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Forums
The three Rs for thriving during a recession
A glass half full approach to marketing may seem counterintuitive in travel these days, says the Shipyard's Dave Mering. But...
To my industry friends and partners: Breathe easy
Airports are crammed, clients are filling cruise ships and booking bucket list trips, and the industry is hiring again. Travel...
What Google analytics can't tell you
Web analytics are an important component when creating a marketing plan. But in order to get the complete picture, a human...
It's all about partnerships. Really.
I urge my colleagues in the luxury adventure travel industry to review what "being a fair partner" really means.
A plea to cruise lines: Please stay the course on Covid rules!
In the wake of the CDC's new guidance, agency owner Helen Coiro says she's not ready to embrace the easing of Covid...
Forum: Travel is back. Let's do it responsibly
As travel ramps up this summer, Intrepid Travel's James Thornton urges advisors, "Let's help clients make responsible decisions...
ASTA needs you. It's time to make a difference!
ASTA has done a tremendous job advocating for agents and agencies, particularly in these past two years. But it can't do it...
Times have changed. So has wellness travel.
Wellness travel coach Sahara Rose De Vore has some ideas for travel advisors interested in selling and marketing wellness...
Dear Jack and Diane: I think I can help with that river cruise …
Hank Schrader has been selling travel for more than a quarter century, and he believes he has a better way for clients to...
Shipboard accessibility an issue for a first-time cruiser
Disabled Navy veteran D. Scott Wade faced enough obstacles to make him wonder, "Was the Americans With Disabilities Act an...
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The wisdom of Jackie Friedman
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