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Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
The antidote to travel anxiety: Being informed
Editor in chief Johanna Jainchill reached out to Mignon Houston, deputy spokesperson for the U.S. State Department, to discuss...
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From the Window Seat columns
The confusing state of 'sustainable' travel
Has the meaning of "sustainable travel" expanded so much that it has become diluted beyond recognition?
Resets in Hawaii and Jamaica
In both Hawaii and Jamaica, the return of tourists is leading to a reassessment of policy.
Who was there for you in the pandemic?
After travel shut down in 2020, slightly less than half of tour operators offered refunds in addition to future travel credits....
Why are global hotel firms still operating in Russia?
The majority of Western-flagged hotels in Russia are still open and operate under familiar names. Ukrainian tourism officials...
Travel and the metaverse
The metaverse is coming. Will it compete with travel? Enhance it? Degrade it?
Goldilocks and the six cruise lines
How can a digital conversation reward both the buyer and seller?
What does the American traveler want?
In rapidly changing times, the service life of traveler-sentiment surveys falls somewhere between a soufflé and a TikTok video....
Beware the Ides of March? Hardly
Despite looming challenges, March has had an abundance of good news for the travel industry.
On pandemic's second anniversary, revisiting the Diamond Princess
Anthony Kaufman was the onsite incident commander for Princess Cruises when Diamond Princess passengers were quarantined in...
A Ukrainian tour operator and unwelcome visitors
Tourism had just returned to Ukraine after a long pandemic pause. Suddenly, the young owner-operators of Kyiv's JC Travel are...
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