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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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From the Window Seat columns
Notre Dame and the Overview Effect
Unraveling how Notre Dame has helped millions discover their place in the world.
Return to Jordan
Jordan's game plan, from the World Economic Forum to a women's cooperative.
Day of uncertainty
Airbnb offers accommodations and tours. So, what's next? "The entire journey."
That is soooooo nonobvious
One business writer's list of emerging trends in 2019 contains good news for travel.
Uniworld and the empty chair
At its preseason Kickoff, it appeared that Uniworld's principles drive its evolution, and advisors drive its bottom line.
Venezuela: Tourism in a failed state
Amid economic chaos, a travel agency owner in Venezuela shares his hopes for the future.
The philosophy of Horst Schulze
Horst Schulze wrote a book about the battle between excellence and mediocrity. (Spoiler alert: Excellence wins.)
Move over, Marie Kondo. It's travel that sparks joy
Which is more likely to spark joy in you -- tidying up the house or seeing the world?
Is there a cemetery in Brandland?
At a hotel investment conference, one exec says: Enough! It's time for some brands to die.
Resolving undertourism
There's an antidote to overtourism: My short list of fantastic sites experiencing undertourism.
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