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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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From the Window Seat columns
Travel industry logic
At a New Year's Day party, two friends asked me why the travel industry acts as it does.
Predicting the dominant trend of 2019
Travel has morphed from experiential to authentic to immersive to transformational. What's next?
Wiped out by wildfires, her clients help her rebuild
When California wildfires destroyed her business, Tammi Leader Fuller's clients raised $70,000 -- and counting -- so it can...
Francis Ford Coppola, hotelier -- Part 2
Thanksgiving weekend in Rockford, Ill.: I eat a bit of crow after I down the turkey.
If it's Saturday, this must be Ulaanbaatar
If you have just 28 hours to see a country as big as Mongolia, you hit the ground running.
Do OTAs have the 'house advantage?' Or do advisers?
Phocuswright 2018: Would dinosaurs have survived if they'd had access to large data sets?
Exploring and exploiting topophilia
When destination marketing messages gets muddled, return to the basics.
Is Tuscany an adventure destination?
How soft can "adventure" go and still be adventure? A trade association attempts to define a "squishy" word.
Identity politics and travel
Identity politics is roiling the world. Here's how to protect clients from becoming victims.
Breaking out of travel's echo chamber
When titans of industry gathered for the Bloomberg Global Business Forum, where was travel?
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