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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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From the Window Seat columns
In quick follow to Mexican earthquake, a new tourism campaign
"We decided it was more important than ever to let everyone know we're still standing."
Get your clients involved in tourism recovery
Do you have a way to help clients assist people and destinations hit by Harvey and Irma?
Vacationing with dictators, my family and a chef
Modern Albania: Art in a bunker; pondering what's lost with democracy; an amazing meal.
Blueprint for Mexico, insight from Virtuoso Travel Week
When a destination has a public relations disaster, there is an industry precedent to follow.
Opportunities in selling the obscure
I love places that glorify the overlooked, the goofy, the sensational, the all-but-forgotten.
Tracking and engaging travelers in real time
Would you buy software that can influence an influencer to sing your praises?
Opportunities for agents in shifting brand strategies
The Travel Corp. focuses on an oft-overlooked metric: customer lifetime value.
Everything for no one
Do clients come to you for expert advice or because they're too lazy to check TripAdvisor?
Remember the name: Keller Rinaudo
On the spectrum between avarice and altruism, where do your business motivations lie?
Amtrak, at the junction of travel and politics
Are proposed budget cuts the beginning of the end of our passenger rail network?
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