In the Hot Seat: Bruce Bommarito: Travel Weekly

Bruce Bommarito will leave his post as director of the Nevada Commission on Tourism in December to become vice president of international planning for the Travel Industry Association, where he will spearhead efforts to promote the U.S. to travelers around the world. He talked about the career move with Travel Weekly Senior Editor Michael Milligan.

Q: The idea of marketing the U.S. overseas has been problematic for years, mostly due to the lack of funding.

A: Most countries have fairly substantial budgets to market themselves. In our country, we really don't have that. One of the goals of the TIA is to work towards [better funding], but meanwhile we have to do what we can within our own resources.

Q: But doesn't that tie your hands right from the start?

A: I don't look at it that way. Sure, we wish we were any of the countries that have $200 million budgets. But even in the state of Nevada, I don't have a huge budget, yet we were able to open a major [marketing] door in China and we've made major process towards working into India now.

Q: Still, one of things you have going in your favor with Nevada is people think Las Vegas and Reno and excitement. But when you are marketing the U.S. as a whole, people overseas may have a negative opinion about the U.S. Doesn't that make the job tougher?

A: It does. But one of the things that research has shown is that people who have visited the U.S. have a much more favorable impression of the country and its people than those who haven't visited. So it is kind of a noble goal in its own way [to promote visits to the U.S.]

Q: At the same time, one of the big challenges in encouraging more people to visit is tougher U.S. government policies regarding visas and passports.

A: I have been on the board of the TIA for five years, and I have been the chairman of international strategic planning, and that is something that we have really focused on, to have a louder voice with government to let them know we need to have a team effort here. Sometimes we do send some mixed signals.

Recently, we had [tourism representatives from] over 30 states go to Washington and, on the same night, have dinner with their congressional delegations. I think that was one of the most effective events we've had. One of the messages was, "Let's be more welcoming." TIA could be a really good vehicle to accomplish goals.

Q: Travel executives have said they get a sense that the Commerce Department understands the travel industry. But does that mean the Bush administration understands it when the industry points out that tourism is very important to the economy and international relations?

A: More and more, I feel the administration gets it. When I first started marketing [Nevada tourism] to China five years ago, I would go into the embassy, talk to visa agents and they would look at you as if to say, "You want people to come to the U.S. for what? Tourism?" Some of the obstacles I found five years ago around the world, I'm not finding anymore.

Q: When talking with people overseas, do you get a sense that the image of the U.S. is changing?

A: I think it is starting to get a little better. We've taken a beating.

Q: So how will the TIA's international marketing efforts play out?

A: I don't think we will do any hard advertising at this point. I think we will work more in the tour and travel markets and the trade shows. Meanwhile, I've got a to-do list that will take up 12 hours a day between now and when I start on Dec. 1.

To contact reporter Michael Milligan, send e-mail to [email protected].

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