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Hawaii visitors are taking shorter trips
While travelers are still arriving in roughly the same numbers, they're staying for significantly less time and spending more...
Thriving in the age of AI: How travel advisors stay relevant
Emerging technologies, including AI, are enhancing travel advisors' relevance by enabling them to offer more value-focused...
Fifteen days in Japan wasn't enough
A recent trip allowed my family and I to create unforgettable travel memories, while at the same time it gave me the...
When is it OK for ICs to sign contracts?
Should hosts sign their IC's group contracts? Here's a two-tiered strategy.
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Legal Briefs
Agencies accept terms, conditions for clients
According to court precedents, acceptance of terms and conditions by your agency binds your client just as though the client...
No 'offering' goods, no GDPR exposure
Here's what you need to know about GDPR and selling travel to Europeans.
Mounting an effective chargeback defense
There are three essential parts to a successful chargeback defense program.
As close to free money as you can get
Do you like (practically) free money? There's still time to apply for a PPP loan.
Starting a travel agency in a hurry
There are benefits and drawbacks of a new ARC appointment versus the acquisition route.
Retainer fees are OK, as long as clients agree
Can you easily charge clients an annual retainer fee? The short answer is yes.
Timing is key to getting a second PPP loan
For travel businesses still looking for a PPP loan: You need to act fast.
You can require workers return to the office
You can require employees to return to the office, but under some circumstances, they can refuse.
How to help clients get a refund from a travel company
Your clients want refunds? Point them in the right direction.
Is a host agency right for you?
The benefits, and downsides, an advisor should consider before joining a host.
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