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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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On The Record
Cruise Planners' Vicky Garcia on an initiative to tap into clients' travel desires
The agency has launched a tool that will capture client data about where they want to travel in the next one to three years....
Salt Hotels' David Bowd on why hotels were a summer getaway for the drive market
The co-founder and CEO gives the latest update on the company's recovery and expansion efforts.
Beyond Green Travel's Costas Christ on the importance of sustainability to hotels
The ecotourism pioneer and Beyond Green Travel's founder and president talks about its launch and the evolution of sustainable...
U.S. Travel's Roger Dow on whether Biden's election is good news for travel
The president and CEO of the U.S. Travel Association talks about the election and its expected impact on travel.
Cruise Planners' Michelle Fee on lifting of the cruise ban
The CEO of the cruise-focused agency talks about the CDC's framework for cruise resumption and its implications for cruise...
Intrepid's Matt Berna on his approach to domestic travel
The company's new North America leader talks about his role and the company's long-term plans for building up its presence...
Four Seasons Resorts' Christian Clerc on the luxe market and Covid-era expansion
As the company continues its post-Covid reopening process, Clerc discusses its latest developments.
American Airlines' Alison Taylor on the challenges facing the aviation industry
The carrier's chief customer officer talks about how her job has been transformed by the crisis and about the steps American is...
Ponant's Navin Sawhney on sailing during Covid
The France-based company was one of the first cruise lines to resume sailing during the pandemic, returning to service on July...
Loews Hotels' Alex Tisch on the prognosis for business travel, and new hotels
The company's newly appointed president provides an update on the group's Covid-19 recovery strategy and brand expansion.
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