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What bottled water says about value
The Big Mac Index? Let's talk about the Bottle Board.
Reaffirming my stance on duty of care laws
Firms can't be liable for violating 'duty of care,' except in rare scenarios.
Are the 50+ 'brand-elastic'? Try 'brand-promiscuous'
Consumers over 50 years old represent 36% of the U.S. population and over $12 trillion in spending power. But they're not brand...
A lesson in self-care at Mexico's Almare Isla Mujeres
The resort offers an array of wellness options, including sunset rituals, a spa with an altar dedicated to a Mayan goddess and...
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On The Record
Island of Hawaii Visitors Bureau's Ross Birch
The executive director talks about attracting tourists in the wake of the Kilauea eruptions and Hurricane Lane.
Omni Hotels & Resorts' Peter Strebel
The president of the privately held company talks about expansion plans and the status of renovations.
Regional Airline Association's Faye Malarkey Black
The president of the association discusses industry trends and solving the pilot shortage.
TripAdvisor's Jeff Chow
The company's vice president of product and consumer experience talks about plans to make its website look and act more like a...
JetBlue Technology Ventures' Amy Burr
The company's managing director of strategic partnerships discusses investing at the intersection of travel and technology.
U.S. Virgin Islands Department of Tourism's Beverly Nicholson-Doty
The commissioner of tourism discusses hurricane recovery efforts one year later.
Denver Airport's Kim Day
The CEO of the airport discusses how the $3.5 billion, five-year renovation and expansion project that began this summer will...
JG Worldwide's Jena Gardner
The founder and CEO of the company talks about its expansion into the travel space.
Delta's Jon Litzenberger
The airline's director of airport customer service support, process and strategy talks about its partnership with Roadie for...
Fareportal's Angel Rivera
The company's director of call center technology talks about chatbots and artificial intelligence.
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