Clockwise from left: Senior editor Jamie Biesiada; Rebecca Tobin, managing editor and Folo host; and travel-technology expert Norm Rose on this week's Folo by Travel Weekly podcast to talk about ChatGPT.
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In just a month, a new tech buzzwords has entered the mainstream: ChatGPT, a form of generative AI that has moved the conversation forward on what artificial intelligence can do for humans. Today we discuss how ChatGPT and other similar chatbots could change the jobs of travel sellers. Is it a tool? Or a threat?
In this episode, host Rebecca Tobin; Norm Rose, the founder of Travel Tech Consulting and a senior advisor at Phocuswright; and senior editor Jamie Biesiada debate ChatGPT's importance, how it could be harnessed by travel advisors and how it might change travel search forever - or, at least, until the next technological advance.
Episode sponsor:
This episode of the Folo is sponsored by ALG Vacations
Related links:
Open AI and ChatGPT
Phocuswright
Can ChatGPT be a travel planner? We tested it out
Arnie Weissmann's column: Can artificial intelligence VIP a client?
Capital One acquires Lola's team and technology