2014 Sales: $900 million
Employees: 1,033
Previous Ranking: 19
100 Fordham Road
Wilmington, MA 01887
T (617) 424-7990
F (617) 353-0836
Website Executives
CO-CHAIRMAN/CEO: Brad Tolkin
CO-CHAIRMAN/CEO: Jeff Tolkin
CFO: Don Graff
SVP, PRODUCT, OPERATIONS: David Crooks
SVP, TECHNOLOGY: Jamie Cash
SVP, CRUISEONE/CRUISES INC. AND HR: Debbie Fiorino
SVP, HOUSE BRANDS: Jeff Sherota
SVP, CUSTOMER CARE: Jeff Smith
2014 Developments
• Opened 900th franchise location of CruiseOne.
• Acquired Villas in Paradise, a distributor of villa rentals in St. Martin.
• Launched BahamasDayPass.com, giving cruise passengers an opportunity to spend the day at two resorts while in port.
• Created technology that enables its private-label partner United
Airlines MileagePlus members to redeem their airline miles to book a
cruise online or with an agent through its MileagePlus Cruise Awards
program.
• Villas of Distinction’s website was enhanced featuring a modern,
mobile-friendly design that highlights the available properties.
Company Facts
• World’s largest cruise agency with a
portfolio of more than 40 diverse brands. In addition to owning some of
the largest brands distributing cruises, villas, hotels, resort
vacations, cars and luxury travel services, World Travel Holdings has a
large portfolio of licensed private-label partnerships comprising top
leisure travel providers, including almost every U.S. airline, leading
hotel brands and prominent corporations. The company also operates a
travel agency franchise and what it says was the country’s original host
agency.
• Family of brands includes six villa brands.
• 100% of sales from leisure.
• Privately held.
Looking Ahead
• Made a significant technology investment to
benefit its CruiseOne and Cruises Inc. brands and will continue to
launch technologies in 2015. The company will also redesign its Villas
in Paradise and Villas by Linda Smith websites.
• Will make significant enhancements to the entire cruise-booking
design for all owned-brand websites to give the sites a cleaner, more
modern look and feel while making them easier to use for customers.
• With the launch of the MileagePlus Cruise Awards redemption
program, looking to expand this technology to other private label
partners while looking at opportunities to add even more partners.