2017 sales: $430 million
Employees: 458
Previous ranking: 31
535 Fifth Ave., 14th Floor
New York, NY 10017
T (212) 599-4280
Website Executives
PRESIDENT: Masaaki Yahata
VP-GLOBAL BUSINESS DEVELOPMENT: Jim Kelly
CONTROLLER: Yoshihisa Kondo
2017 Developments
The H.I.S. GO website continued to be renewed, and travel bundle capabilities were expanded.
Continued a North American expansion plan with investment agreements with Canadian companies Merit Travel and Jonview Canada.
Brought its robot-staffed Henna Hotel concept to the U.S.
Expanded packages for inbound travel to Japan.
Company Facts
Sales include inbound and outbound sales with inbound sales almost all generated from 289 offices in Japan sending customers from Japan to the U.S. The agency provides Japanese-language offerings and Japanese service levels to customers coming from Japan and offers vehicles, guides, tours and special hotel rates. Outbound sales focused on sending people to Japan.
ARC sales of $31 million.
85% of sales from leisure, 3% business, 12% other.
100% owned by H.I.S. Co., a travel firm headquartered and publicly traded in Tokyo. The parent has a wholly owned, worldwide network of 271 branches in 156 cities as well as 289 retail branches in Japan. With global sales of over $6 billion, it also owns hotels, transportation companies, theme parks, a charter airline and an insurance company.
Looking Ahead
Plans to search globally for M&A and real estate opportunities.
Further improvements to its website.
Merit Travel and Jonview Canada will focus on business synergies.
H.I.S. Japan plans to open more Henna Hotels in Japan and elsewhere.