2017 sales: $1.37 billion
Employees: 2,234
Previous ranking: 18
19700 Mariner Ave.
Torrance, CA 90503
T (310) 303-3750
Website Executives
EVP: Goro Kido
PRESIDENT, JTB USA: Mike Koizumi
PRESIDENT, JTB HAWAII: Tsukasa Harufuku
2017 Developments
JTB USA became a Concur Preferred Partner. This partnership grew in 2017 with the integration of Compleat and other technologies in the Concur family.
Enhanced its hotel content by forming a strategic relationship with Booking.com to bring in over $1 million in properties to travelers.
Launched the Complete Duty of Care Solution to provide companies with a lower-cost alternative.
The evolution of Trip Disruption Assistance, focused on providing assistance to travelers in the event of flight cancellations or misconnections, was completed.
Acquired MC&A, a destination and event management company in Hawaii.
Company Facts
46% of sales from business, 40% leisure, 14% other.
Privately held.
Looking Ahead
Plans to increase its business travel footprint in Europe. Created a partnership in Europe with Amadeus to provide its cytric travel and expense management system.
Looking to increase unique partnerships with technology companies.