Travel Weekly's 2018 Power List


25 | Travel Edge

Travel Edge
2017 sales: $612 million
Employees: 700
Previous ranking: 27

2 Queen St. East, Suite 200
Toronto, ON M5C 3G7
T (647) 943-8998
Website

Executives

CEO: Jeff Willner
COO: John Hiscock
CHIEF TECHNOLOGY OFFICER: Dave Volman
CFO: Saeideh Fard
EVP, LEISURE: Cheryl Nicholson
EVP, CORPORATE: Eric Holenka
VP, AIR & DISTRIBUTION: Jim Osborne
VP, SUPPORT: Norm Crooks

2017 Developments

Changed name from Worldview Travel to Travel Edge and is bringing all offices together under the Travel Edge brand.

Revitalized its Leisure Agent/Affiliate program to attract and support high-performing professional advisers, expanding support services and the "pathway to 100%."

Launched a new version of Agent Digital Experience (ADX) with one-click insurance, live hotel with integrated Virtuoso amenities, expanded airlines, U.S./Canada/Bermuda service fees and an updated cruise module.

Expanded its marketing team and advertising investment.

Company Facts

Offers direct-to-consumer leisure travel and B2B corporate travel services. A host agency with more than 700 independent agents and a complement of affiliate agencies.

ARC sales of $280 million.

23% of sales from business, 59% leisure, 18% other.

Member of Virtuoso.

Privately held; Jeff Willner is majority shareholder.

Looking Ahead

In 2018, Travel Edge will continue to invest in the professional development and growth of its advisers, launching a mentoring program designed to connect new-to-industry advisers with seasoned professionals.

The company also plans new first-in-call certification and succession-planning programs.

Will continue to introduce new features to its Agent Digital Experience.


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