2017 sales: $412.3 million
Employees: 184
Previous ranking: 33
11601 Wilshire Blvd., Suite 300
Los Angeles, CA 90025
T (310) 575-5540
Website Executives
CHAIRMAN: Wido L. Schaefer
CEO: Osvaldo A. Ramos
COO: Brian Crawford
SVP, CORPORATE SALES AND MARKETING: Jim Wright
SVP, LEISURE SALES & MARKETING: Dan Ilves
SVP, NORTHERN CALIFORNIA: Trudy Flores
VP, ORANGE COUNTY:: Doris Reiss
2017 Developments
Purchased a new headquarters building; relocation planned for the fourth quarter of 2018.
Invested in new technology for staff and clients and added staff to provide dedicated support to corporate clients.
Revamped its employee training program.
Company Facts
Direct sales of travel services to consumers.
$93.7 million in sales from hosted agents.
187 hosted agents.
ARC sales of $174.6 million.
70% of sales from business, 26% leisure, 4% other.
Member of Signature Travel Network.
Affiliate of BCD Travel.
Privately held. 100% employee owned.
Looking Ahead
Plans to launch a new mobile app this year.
Plans to roll out software to help corporate clients increase their hotel attachment rate
Will add additional resources to enhance online client support.