2016 sales: $125.1 million
Employees: 71
Previous ranking: 57
2990 Center Green Court
Boulder, CO 80301
T (303) 443-2246
Website Executives
CEO: Linda Cain
PRESIDENT: Michael Cain
CFO: Patrick McCurdy
EVP, BUSINESS DEVELOPMENT: Andrew Hohlfelder
EVP, OPERATIONS: Jan Walden
2016 Developments
Through the implementation of various software services and through a relationship with the University of Colorado Leeds School of Business, redesigned the company's sales and account management approach.
Relationship with Leeds built a new recruiting channel that has been successful in bringing in new employees.
Launched a new version of event management system, which enables company to efficiently process large group travel requests and provide customers transparency relative to the status of their group bookings.
Activated web services integration to event management system, enabling participating customers to deliver group and meetings travel requests in real time from customers' own data management systems. Cain provides its event management system to corporate customers and to meetings management firms that do not book airfare.
Company Facts
ARC sales of $82 million.
Nearly $5 million in sales from hosted agents.
85% of sales from business, 10% leisure, 5% other.
Privately held.
Looking Ahead
Will launch CendynMetron Express to provide registration sites to groups and meetings travelers and also provide Concur-based bookings to event attendees. Metron Express will integrate fully with event management system when it is launched.
Complete website redesign that includes an overhaul of current CRM application, and its integration with multiple third-party software systems, including Salesforce.com, Concur and Deem. It will also include an overhaul of reporting systems.