2016 sales: $22.4 billion
Employees: 16,000 full-time, 17,100 total
Previous ranking: 4
701 Carlson Parkway
Minneapolis, MN 55305
T (800) 213-7295
Website Executives
PRESIDENT/CEO: Kurt Ekert
EVP & CHIEF CUSTOMER OFFICER: Kelly Kuhn
EVP & CHIEF HUMAN RESOURCES OFFICER: David Moran
EVP & CHIEF STRATEGY AND COMMERCE OFFICER: Patrick Andersen
EVP, TRAVELER SERVICES: Matthew Beatty
CHIEF LEGAL OFFICER & GENERAL COUNSEL: Lauren Aste
PRESIDENT, HOTELS: Scott Brennan
EVP & CHIEF TECHNOLOGY OFFICER: Andrew Jordan
EVP & CFO: Bradley Hall
2016 Developments
Launched a 3.0 digital strategy that aims to deliver a consumer-grade, omnichannel experience to the traveler, easy-to-use solutions for customers and providing best-in-market hotel and data offering.
Introduced several significant innovations with the CWT AnalytIQs business intelligence tool and the expansion of content and capabilities of the CWT to Go app.
Company Facts
ARC sales of $7.3 billion.
Business travel, meetings and events serving clients in nearly 150 countries
95% of sales from business, 1% leisure, 4% other.
Indirectly owned by Carlson Inc.; privately owned company.
Looking Ahead
Focus for 2017 is to be the leader in digital business travel, hotel and event management. CWT's digital strategy is well under way with continued investment in hotel business, technology and data. Evolving mobile platform to increase safety and security offerings for customers and making advancements with artificial intelligence.