2016 sales: $142.4 million
Employees: 78
Previous ranking: 52
3270 Washtenaw Ave.
Ann Arbor, MI 48104
T (800) 426-6546
Website Executives
PRESIDENT/CEO: Christopher U. Conlin
COO: Laura Bassett
CFO: William R. Swiderek
VP, FINANCE: Nathan Troyer
EVP, LEISURE TRAVEL SERVICES: Betty Harmon
EVP, SALES & CLIENT RELATIONS: Kevin Hamilton
2016 Developments
Continued to hire and train millennials to add to workforce and prepare for the future.
Implemented the BCD Decision Source mid-office intelligence system.
Added numerous corporate and meetings-planning customers.
Implemented a new corporate branding initiative.
Company Facts
Founded in 1959, remains privately held and bills itself as the largest independently owned travel management company in Michigan, through organic growth and without recent acquisitions.
ARC sales of $81.7 million.
90% of sales from business, 6% leisure, 4% other.
Operates the Great Lakes Cruise Co., marketing and selling cruises on the Great Lakes directly and through travel agencies (www.greatlakescruising.com); Conlin Athletic Tours, collegiate football and basketball tours; Conlin Enrichment Tours, international group tours for university alumni groups; Conlin Hallissey Travel School, state-licensed Michigan travel school operating since 1983; Conlin Consulting, technology integration company providing network design, installation, maintenance and support for businesses; co-owner of Crossing Boundaries, a groups, meetings and incentive company specializing in large, high-end programs. Annual sales volume for subsidiaries is $15 million-plus.
BCD Travel affiliate.
Member of Signature Travel Network.
Privately held; 100% owned by Christopher U. Conlin.