2016 sales: $727 million
Employees: 2,134
Previous ranking: 23
7720 North Dobson Road
Scottsdale, AZ 85256
T (602) 395-1995
Website Executives
CEO: John Rowley
COO: Marcia Rowley
CFO: Christine Aguilera
CHIEF SALES OFFICER: Jeremy Rowley
CHIEF STRATEGY OFFICER: Ross Crowder
CHIEF INFORMATION OFFICER: Kris Singleton
CHIEF ARCHITECT, GLOBAL TECHNOLOGY: Ted Davault
CEO-AUSTRALIA: Kevin Sharp
CFO-AUSTRALIA: John Williams
COO-AUSTRALIA: Dianne Sharp
CHIEF DIRECT SALES OFFICER: Bart Fesperman
SVP, GLOBAL CALL CENTER SALES & OPERATIONS: Nick Kuhl
SVP, MEMBERSHIP & PACKAGE TELESALES: Chris Cole
SVP, GLOBAL BUSINESS DEVELOPMENT: Lisa Jackson
SVP, STRATEGIC BUSINESS DEVELOPMENT: Jack Waller
SVP, DIRECT SALES OPERATIONS: John Meyer
SVP, MEMBERSHIP MARKETING: Marlene Reyes
2016 Developments
Launched a "next generation" technology platform and enhancements in several key travel categories, including hotel, cruise, resort, villas, and merchandise. Nex Gen supports a very scalable, cloud-based, content-rich travel and lifestyles platform with yield, revenue management and alternative currency integration.
Relocated Mexico City call center operations to support an increased capacity of 350 staff as well as a new technology center, allowing ICE to focus on providing expanded travel and lifestyle services to B2B partners and Mexican national members.
Implemented a new corporate website and employee recruiting portal with mobile responsive design.
Company Facts
ARC sales of $32.6 million.
An international travel and lifestyle organization with a network of corporate, leisure and affinity-based alliance partners reaching around the globe. Creates and manages private, branded vacation programs for corporate brands. Services more than 55 million consumers worldwide with nine global offices.
100% of sales from leisure.
Privately held; John and Marcia Rowley own more than 80%.
Looking Ahead
The relocation of the ICE Global Headquarters office in Scottsdale, Ariz., to a larger facility. The new office building provides for the growth and expansion of administrative, sales and technology centers, enabling ICE to attract talent from new areas of the Valley of the Sun, including Mesa, Chandler, and Tempe.
Further expansion of international operations in Mexico, Portugal, the U.K. and Australia.
Developing and implementing an online subscription model.
Developing and executing mobile and digital marketing capabilities for all key membership programs.