5100 Tennyson Parkway
Plano, TX 75024
T (972) 805-4850
PRESIDENT: James Menge
CEO: Josh Paine
Installed a new president and embarked on a regionalization model so travel is now negotiated, contracted and purchased in region with focus on key cities, higher volume and a preferred supplier model.
Installed standalone procurement, analytics and product development departments.
Launched about 6,000 customized trips across 480 cities in 90 countries, a 300% increase from previous year; group size ranged from 20 to 2,000. Curated groups are destination or themed trips and include a host, welcome or farewell reception, gift, tour or activity. Staff in 11 countries.
Travel fulfillment for membership-based businesses, including curated group travel, online travel, voluntour and event services.
ARC sales of $70 million.
99% of sales from leisure, 1% other.
Member of Virtuoso.
Subsidiary of Rovia Holdings, a travel holdings company.
Migrating from outsourced booking systems to internally developed travel platform.
Developing segmentation by market for group travel.