Travel Weekly's 2017 Power List


59 | Small World Vacations

Small World Vacations
2016 sales:$102.9 million
Employees:6 full time, 4 part time, 55 independent contractors
Previous ranking:Not ranked

998 Harrison St.
Washington Township, NJ 07676
T (201) 263-0363
Website

Executives

PRESIDENT: Sue Pisaturo

2016 Developments

Updated and enhanced agent-to-client communications (created email templates for agents to send to guests that coordinate with specific time-sensitive actions necessary to plan a Walt Disney World vacation). This is accompanied by blog page about what to do when planning a trip.

Improved process of selection, training and engagement of new agents. Added six independent agents.

Integrated a new central mail center for sending final documents directly to guests.

Hosted a New York City Adventure by Disney fam with guest speaker Barbara Corcoran of the "Shark Tank" TV show (a celebration of 20th anniversary of agency and 11th annual education fam).

Small World Vacations is a subject of a Power List Profile by contributor Harvey Chipkin. Read it here.

Process of selecting and training new agents who exemplify our culture, possess expert Disney knowledge and are dedicated to providing Disney style of service.

Company Facts

Online travel agency with home-based independent contractors selling Disney Destinations, Universal and Royal Caribbean. Sell to consumers worldwide.

100% of sales from leisure.

Sue Pisaturo has been writing a monthly article about Disney for the Mousesaver.com newsletter for 15 years with more than 600,000 subscribers.

Platinum Level Authorized Disney Vacation Planner. An earmarked agency since Disney introduced the program and one of the first six agencies in the U.S to be at Platinum Level.

Privately held; 100% owned by Sue Pisaturo.

Looking Ahead

Enhancing customized database for communications, marketing and sales reporting.

Expanding social media footprint.

Planning 12th annual agent education trip.

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