2016 sales: $2.86 billion
Employees: 1,328
Previous ranking: 13
2120 S. 72nd St
Omaha, NE 68124
T (402) 399-4500; (800) 228-2545
Website Executives
PRESIDENT/CEO: Kevin O'Malley
COO: Tim Fleming
EVP & CHIEF INFORMATION OFFICER, INFORMATION SERVICES: Mike Kubasik
SVP, ACCOUNT MANAGEMENT: Nancy Rissky
SVP, OPERATIONS: Nancy Miller
SVP/LEGAL COUNSEL: Mike King
2016 Developments
Opened office in Lyon, France, following previous investment in Europe and increasing focus on global expansion that included investments in acquisitions as well as embedding Travel and Transport resources directly within a current global agency.
Launched separate big data company, Data Visualization Intelligence.
Enhanced Travel Design Lounge, brick-and-mortar location in Omaha with monthly events for customers that focused on different destinations.
Mobile app, Dash Mobile, completely redesigned with more modern and intuitive design. Users can now also manage their notifications within the app.
Launched Dash Portal, aimed to further personalize traveler and travel manager experience, providing them visibility to travel policies, reporting access and the ability to communicate directly with travelers.
Company Facts
ARC sales of $1.63 billion.
$9.8 million in sales from hosted agents.
85% of sales from business, 5% leisure, 10% other.
Owns Events: meetings, group and incentive planning; Loyalty: providing loyalty marketing and fulfillment; Technology Solutions: offering technology products and services; Travel Design Lounge: a unique concept in leisure travel; and Data Visualization Intelligence. Annual sales volume for subsidiaries of $380 million.
Member of Radius, Virtuoso. One of two majority shareholders of Radius.
Privately owned, 100% employee-owned.
Looking Ahead
Will focus on growth and expansion plans, including growth in top markets.
Launching intuitive agent desktop known as Bartt (Booking Agent Reservation Technology Toolbox), which anticipates the information the agent needs during the reservation process.
Travel and Transport and Ultramar will be working on the release of a global profile tool that will bring additional efficiencies to the booking process. Regardless of who the client needs to work with, whether that be Travel and Transport, Ultramar, Radius or non-U.S. agencies, will have a consistent global profile platform that will provide seamless, real-time integration to all GDS, online booking tools and custom targets.