2016 sales: $382.5 million
Employees: 361
Previous ranking: 32
11601 Wilshire Blvd., Suite 300
Los Angeles, CA 90025
T (310) 575-5540
Website Executives
CHAIRMAN/CEO: Wido L. Schaefer
CEO: Osvaldo A. Ramos
COO: Brian Crawford
SVP, CORPORATE SALES AND MARKETING: Jim Wright
SVP, LEISURE SALES & MARKETING:: Dan Ilves
SVP, NORTHERN CALIFORNIA: Trudy Flores
VP, ORANGE COUNTY: Doris Reiss
2016 Developments
Created in-house, after-hours service for clients.
Invested in adding nonproducing employees to support frontline agents to become more efficient.
Invested $400,000 in new, more efficient telephone system.
Company Facts
Direct sales of travel services to consumers.
$90.1 million in sales from hosted agents.
ARC sales of $165 million.
70% of sales from business, 26% leisure, 4% other.
Member of Signature Travel Network.
Affiliate of BCD Travel.
Privately held. 100% employee owned.
Looking Ahead
Seeking to grow through acquisition.