2016 sales: $1.2 billion
Employees: 505
Previous ranking: 16
620 Pennsylvania Drive
Exton, PA 19341
T (610) 327-9000
Website Executives
CHAIRMAN: James A. Wells
CEO: Liz Mandarino
PRESIDENT: Dee Runyan
EVP, BUSINESS DEVELOPMENT: Kevin Martin
SVP, CORPORATE COUNSEL/HUMAN RESOURCES: Maribeth Minella
EVP, OPERATIONS: Pam Zager
CHIEF INFORMATION OFFICER: Ryan Fauls
SVP, CLIENT AND CONSULTING SERVICES: Barb Cubbler
SVP, BUSINESS SOLUTIONS: Tracy Murgas
2016 Developments
Made significant improvements in data security; became fully PCI DSS Compliant, attained SOC v2 Compliance and became first travel company to be part of new EU-U.S. Privacy Shield.
Made significant upgrades to WorldMobile app.
Company Facts
ARC sales of $687.2 million.
Travel management focusing primarily on B2B corporate travel management and strategic meetings management services and solutions; complementing B2B focus is direct-to-consumer boutique leisure agency.
92% of sales from business, 1% leisure, 7% other.
Privately held; James R. Wells, James A. Wells and Richard Wells are shareholders.
Member of Radius, Virtuoso.
Looking Ahead
Will continue to improve WorldMobile app.
Will welcome a text-to-travel technology optimization and a data intelligence engine to automate the consolidation, cleansing and normalization of third-party data, whether it be global travel data, third-party bookings or data from client expense management systems.
Aiming to replicate corporate travel management program in the meetings and events sphere.