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MSC Cruises pivots, and a travel advisor adapts
When MSC decided to stop sailing from New York, Donna Carlin had some disappointed clients. What would keep them sailing on...
Finding your niche: Strategies for travel advisors
In a recent conversation, Avoya Travel vice president of strategic growth Kameish Stanley discussed the dilemma of landing on...
Apologies for my 'Flops' flub
The 'Flops' exhibition in Paris this spring inferred that failure may be necessary before innovation truly succeeds.
How to deal with frivolous lawsuits
Your basic goal in drafting terms and conditions should be to maximize self protection, as long as your terms are likely to be...
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River Cruise
American Cruise Lines launches American Melody
The ship, the fourth in its modern riverboat series, is scheduled to begin sailing the Mississippi next summer.
Who should you book on a river cruise?
"Much has changed," advisor Suzy Schreiner told me, "and the river cruise companies have really raised the bar with options to...
A first look at the new-look American Cruise Line riverboats
The line says the look represents the biggest design change in its history.
Former Crystal exec joins American Queen, Victory Cruise Lines team
Kari Tarnowski will serve as senior vice president of marketing for the two sister lines.
River lines pitch small-ship size and stringent standards
In the CruiseWorld session, execs also discussed guest activities, both on and off the ships, and what advisors should tell...
American Queen, Victory Cruise Lines offering travel agent training
Agents who complete the new 12-step course will gain access to reduced rates and webinars and exclusive invitations to fam...
Build momentum for groups before marketing
Suzy Schreiner, owner of Azure Blue Vacations, talks about "getting groups going" in a Critical Conversation at CruiseWorld.
American Cruise Lines shores up its position on the water
ACL said that 2021 will be it "Mightiest Mississippi season ever," with two new modern riverboats to supplement its...
From barges to gulets, small ships a big hit in the Covid era
Demand is up for small vessel rentals as travelers seek greater privacy during the pandemic.
Widespread Covid outbreak aboard Swiss river ship
Sixty of the 92 people onboard tested positive on the music cruise through Germany.
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