December 16, 2024 by Johanna Jainchill
"Normalization" was perhaps the word of the year in travel, but the industry also saw much that was out of the ordinary, from shattered revenue records to company collapses.
November 18, 2024 by Wendy Helfenbaum
As consumer demand to work with a professional travel advisor continues to grow, agencies are grappling with how to provide clients with a high level of service. The answer? Leveraging travel agency
October 31, 2024 by Morgan Hines, PhocusWire
The company is locked in on its mission to create the connected trip and artificial intelligence will be a critical part of that continued journey, CEO Glenn Fogel said.
October 15, 2024 by Christina Jelski
A partnership with Be My Eyes enables AI-powered visual support and live video assistance from sighted volunteers.
September 30, 2024 by Michelle Bruno
Modern technology tools are revolutionizing the travel industry, helping travel advisors to better serve their customers and their business.
September 19, 2024 by Jamie Biesiada
Michael Johnson asked Horizons conference attendees if we are living in "the golden age of the travel advisor."
September 12, 2024 by Robert Silk
Sabre executive Gary Wiseman said that AI will be "table stakes" for suppliers and travel agencies alike. "It will be something that is expected by the traveler," he said.
August 7, 2024 by D.J. Catron, PhocusWire
Powered by Hopper, the service is part of a drive for deeper engagement with Tripadvisor users.
July 24, 2024 by Jamie Biesiada
Travel management companies are deploying low-risk AI tools while laying the groundwork for more complex uses -- with the potential to revolutionize business travel.
July 9, 2024 by Morgan Hines, PhocusWire
Generative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations of running an airline.