November 20, 2016 by Robert Silk
In May, working with San Francisco-based tech company DigitalGenius, the Dutch airline began rolling out an AI platform integrated into its management tool for customer-service relations.
November 10, 2016 by Jamie Biesiada
The key to using artificial intelligence successfully will likely be applying it to high-volume, repeatable tasks that a computer could learn from over time, Expedia CEO Dara Khosrowshahi said.
October 24, 2016 by Jamie Biesiada
More and more companies are developing and using AI technology today, and experts agree that a recognizable impact isn't too far off.
October 7, 2016 by Jamie Biesiada
From airline commission cuts in the 1990s to 9/11 to the internet boom, travel agents have faced numerous challenges in recent decades.
May 26, 2009
Buenos Aires-native J.C. Rivero will be sharing his passion, expertise and, most-importantly, the details of his custom-designed "Perfect Itinerary" to Argentina during the upcoming Travel Weekly
December 19, 2008 by Jerry Limone
In private meetings with senior cruise line executives, Roger Block has expressed travel agents' frustration about non-commissionable fees.
December 15, 2008
In a "crystal ball" presentation on Dec. 17 at Travel Weekly’s Preview 2009 Virtual Summit, Mike Batt of Travel Leaders will join three other executives who head travel agency groups to look at trends
March 5, 2007
British Airways continues talks with GDSs Dennis Schaal D ays after its GDS contracts expired, British Airways was continuing to negotiate content agreements with the four GDSs. At press time, British
September 4, 2006
News Briefs, Week of Sept. 4, 2006 BA adopts plan for registered travelers British Airways has signed a deal to participate in the Clear registered-traveler program this fall at New York's Kennedy
August 1, 2005
American set to open new terminal at JFK Andrew Compart NEW YORK -- American took the wraps off what chairman and CEO Gerard Arpey called one of the biggest, boldest and most expensive projects in the