Aviation

United Airlines is selling anonymized customer demographic information to companies that send targeted ads to United flyers, including app users.

United Airlines uses customer data for new ad delivery serviceThe airline has launched a platform that enables companies to send targeted ads to customers using United's app, website and...

Travel agencies are wondering if American Airlines will rebuild its depleted sales team.

Travel advisors say all is not forgiven with American AirlinesAmerican will have to rebuild travel agency relationships after a yearlong, acrimonious dispute over distribution.

Mark Pestronk

How not to be the 'merchant of record'The DOT interprets its rule to mean that if you issue a receipt for cash, check or wire, then you are the merchant of record....

Clockwise from top left: Travel Weekly's aviation editor Robert Silk and managing editor Rebecca Tobin, and Brett Snyder, founder of Cranky Flier.

Frontier's pricing-display strategy and what it meansWhy did Frontier make this move to repackage its add-ons like bags and seat selection? What are the challenges facing...

Travelers at Ben Gurion Airport in Tel Aviv.

Delta and United are resuming Israel flightsOne of United's daily flights from Newark restarted June 6. Delta's flights between New York and Tel Aviv will resume June 7.

There are 1,583 aircraft deliveries scheduled for this year, 11% less than just a few months ago.

Airline industry's supply chain woes persistAt last year's IATA conference, one of the industry's biggest concerns was supply chain constraints that were slowing aircraft...

Arnie Weissmann

Aviation's final frontier: luggageWhat does it matter if your flight is on time if you have to stare at a motionless baggage carousel for half an hour?

Spirit said it is working on "many new milestones toward an enhanced guest experience with more flexible policies."

Spirit Airlines makes more consumer-friendly changesAll issued travel vouchers are now valid for a year, up from 90 days. Also, Spirit has increased its weight allowance for...

DOT fines KLM, Lufthansa and South African Airways for delayed refunds

DOT fines KLM, Lufthansa and South African Airways for delayed refundsThe airlines were assessed penalties for extreme delays in paying refunds for canceled flights during the early part of the...

IATA said there are now 1,583 aircraft deliveries scheduled for this year, 11% less than just a few months ago.

Despite aircraft delivery delays, airlines are expected to achieve record revenue in 2024Ongoing supply chain issues have been exacerbated by Boeing's quality-control problems.

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